District Manager - Jared Jewelers - CA and NV Area

Sterling Jewelers•Bakersfield, CA

About The Position

The District Manager leads Jared Jewelers stores in the California and Nevada area, overseeing 8–16 stores and reporting to the Vice President of Regional Operations Jared. The role directs store managers and district operations to support business growth, improve performance, deliver strong customer and team-member experiences, and ensure compliance with company policies and regulatory requirements. The position requires frequent travel, up to 80% of the time, and on-call availability 24 hours a day, seven days a week. The District Manager recruits, develops, coaches, and retains talent; monitors store operations and financial results; implements company strategies and initiatives; and collaborates with company departments, peers, and business partners. The role also provides input to sales, profit, and capital-budget planning, identifies trends and opportunities, and supports consistent brand representation across stores.

Requirements

Bachelor’s degree or comparable job experience.
At least 5 years of relevant experience.
Multi-site business operations experience.
At least 2 recent years of experience managing a multi-site team.
At least 4 years of management experience leading a department, including hiring, developing, motivating, and directing people.
Valid driver’s license and proof of insurability.
Ability to lead others in implementing strategies and processes to achieve business results.
Ability to understand operational and financial reports, interpret data, and create improvement plans.
Computer literacy and advanced proficiency in MS Office and related business, technology, and communication tools.
Advanced presentation skills to train, develop, and engage direct reports in person and virtually.
Strong interpersonal skills to build trusting, respectful relationships with direct reports and business partners.
Strong problem-solving and conflict-management skills for internal and external customers.
Professional communication skills across email, social media, video conference, telephone, and text.
Willingness and ability to travel up to 80% of the time for business purposes.
Availability on call 24 hours a day, seven days a week.
Flexibility and ability to work independently and collaboratively.
Ability to maintain a high level of confidentiality.
Consistent, regular scheduled attendance.

Nice To Haves

Diamond Council of America (DCA) certification is preferred.
Familiarity with software applications such as Reflexis and Workday is preferred.
Bilingual skills are a plus.

Responsibilities

Select and directly supervise multiple store managers across a district of 8–16 stores.
Communicate performance expectations, monitor team-member progress and learning, and evaluate performance against standards.
Provide leadership, guidance, coaching, and skill development to team members through regular store visits and other interactions.
Assess district talent needs and create and implement plans to develop or recruit talent and maintain staffing levels.
Ensure employee data is accurate and create effective onboarding and training plans based on reporting, customer feedback, and store observations.
Ensure district team members complete required training and education for risk-management compliance.
Recruit, hire, evaluate, train, develop, and retain an engaged and productive team; drive adoption of technology and monitor communication tools such as Voice of Customer.
Develop future leaders through coaching, leadership development, and growth and succession-planning opportunities.
Support diversity, equity, and inclusion initiatives through involvement in recruiting, selection, and promotion.
Use reporting resources to plan strategies, develop action plans, implement initiatives, and improve business results.
Interpret and implement company policies and procedures; direct district activities to support operations, returns on investment, and productivity.
Advise the assigned district and interact with all levels of the organization as a brand ambassador and subject-matter expert.
Communicate with Store Support Center departments and nearby Signet District Managers to share feedback, collaborate, and accomplish shared objectives.
Reinforce brand, culture, and performance expectations; coach store managers and team members on brand standards, customer interactions, visuals, and marketing execution.
Set actionable goals, communicate the strategic relevance of company initiatives, and ensure teams understand execution plans.
Visit stores to verify understanding and application of procedures, initiatives, and policies and identify successes and improvement opportunities.
Partner with store managers to identify root causes of operational or team issues and coach teams on corrective actions.
Participate in resolving customer and team-member complaints and T.I.P.S. calls; collaborate with internal legal counsel on legal or litigation matters as appropriate.
Monitor operating and financial results against plans and budgets and ensure compliance with company policies, standards of conduct, and business ethics.
Provide input into sales, profit, and capital-budget planning; identify competitive threats and opportunities and develop action plans.
Perform additional duties and projects as assigned and maintain consistent, regularly scheduled attendance.