District Manager - Jared Jewelers - CA and NV Area

Jared•Reno, NV
•$105,000 - $145,000

About The Position

The District Manager leads 8–16 Jared stores across the California and Nevada area and reports to the Vice President of Regional Operations Jared. This multi-unit leader supervises store managers and guides the district’s people, operations, performance, and strategic development. The role includes frequent store visits and travel, coaching and developing teams, ensuring consistent brand standards and compliance, and driving business results through effective use of company resources and reporting. The District Manager supports strategic growth by recruiting, hiring, evaluating, training, developing, and retaining talent; advancing technology adoption; building future leaders; and supporting diversity, equity, and inclusion initiatives. The role collaborates with teams across the organization, serves as a brand ambassador and subject matter expert, and contributes to sales, profit, and capital budget planning. The position requires travel up to 80% for business, flexibility, and on-call availability 24 hours a day, seven days a week. Consistent, regular scheduled attendance is an essential function.

Requirements

  • Bachelor’s degree or comparable job experience.
  • At least 5 years of relevant experience, including multi-site business operations experience.
  • At least 2 recent years of experience managing a multi-site team.
  • At least 4 years of management experience leading a department, including hiring, developing, motivating, and directing people.
  • Valid driver’s license and proof of insurability.
  • Ability to lead others in implementing strategies and processes to accomplish business results.
  • Demonstrated enthusiasm and commitment to change processes.
  • Ability to understand operational and financial reports, interpret data, and create improvement plans.
  • Computer literacy and advanced proficiency in MS Office and related business, technology, and communication tools.
  • Advanced presentation skills to train, develop, and engage direct reports in person and virtually.
  • Strong interpersonal skills to build relationships of trust and respect with direct reports and business partners.
  • Strong problem-solving and conflict-management skills to support internal and external customers.
  • Ability to communicate professionally by email, social media, video conference, telephone, and text.
  • Flexibility and ability to work independently and collaboratively.
  • Ability to maintain a high level of confidentiality.
  • Ability to travel up to 80% for business and be on call 24 hours a day, seven days a week.

Nice To Haves

  • Diamond Council of America (DCA) certification.
  • Familiarity with Reflexis and Workday.
  • Bilingual skills.

Responsibilities

  • Select and directly supervise multiple store managers across a district of 8–16 stores.
  • Set performance expectations, monitor team progress, evaluate performance, and provide leadership, coaching, and skill development.
  • Conduct regular store visits to provide supervision, ensure communication and operational consistency, and assess compliance with company values and business objectives.
  • Assess district talent needs and create action plans to develop or recruit talent and maintain appropriate staffing.
  • Ensure accurate employee data and create comprehensive onboarding and training plans informed by business reporting, customer feedback, and store observations.
  • Ensure district team members complete required training and education for risk management compliance.
  • Recruit, hire, evaluate, train, develop, and retain a productive, engaged, and high-performing team.
  • Drive technology adoption and monitor execution of communication tools, including Voice of Customer.
  • Develop future leaders through coaching, skill development, leadership development, and succession planning.
  • Support diversity, equity, and inclusion initiatives through active involvement in recruiting, selection, and promotion.
  • Maintain a superior team member and customer experience while ensuring compliance with regulatory and company standards.
  • Use reporting resources to plan strategies and action plans, implement initiatives, and improve business results.
  • Interpret and implement company policies and procedures and direct district activities to sustain operations, maximize returns, and increase productivity.
  • Advise and support the assigned district and other areas of the business; collaborate with organizational leaders, Store Support Center representatives, and Signet district managers.
  • Represent the brand and foster open communication, collaboration, trust, and shared objectives with team members, guests, families, vendors, and business partners.
  • Reinforce corporate expectations for brand, culture, and performance, including brand image, customer interactions, store visuals, and marketing execution.
  • Set actionable goals, communicate the strategic relevance of corporate initiatives, and execute plans to achieve desired results.
  • Visit stores to validate understanding and application of procedures, initiatives, and policies and identify successes and opportunities for improvement.
  • Partner with store managers to recognize strengths, identify root causes of operational and team issues, and coach teams on corrective action.
  • Participate in resolving customer and team member complaints and T.I.P.S. calls, and collaborate with internal legal counsel as appropriate on legal and litigation issues.
  • Monitor operating and financial results against plans and budgets and ensure compliance with company policies, Standards of Conduct, and Business Ethics.
  • Identify trends, competitive threats, and opportunities; develop strategic action plans using available reporting resources.
  • Provide input into sales, profit, and capital budget planning.
  • Perform additional duties and projects as assigned.
  • Maintain consistent, regular scheduled attendance.
  • Travel up to 80% for business and remain on call 24 hours a day, seven days a week.
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