Territory Manager - Animal Health

Cencora•Town of Berlin, NY

About The Position

The Territory Manager supports Cencora’s veterinary and livestock production solutions marketed through MWI Animal Health. The role generates sales of products and equipment to existing veterinary customers and new customers within an assigned territory. The Territory Manager plans and makes sales calls and selects products and programs that motivate customers to purchase.

Requirements

  • A bachelor’s degree or an equivalent combination of experience and education is required.
  • Excellent interpersonal, presentation, and organizational skills.
  • Proven ability to sell.
  • Valid driver’s license and good driving record are mandatory.
  • Ability to speak effectively in individual or group situations, recognize and present information, select appropriate communication methods, and deliver presentations with positive impact.
  • Customer-service orientation and ability to respond to customer needs, build effective relationships, and take appropriate action.
  • Ability to understand company objectives and structure, work effectively across the organization, and build internal networks.
  • Knowledge of customers and competitors in the territory, customer-segment needs and expectations, and marketplace opportunities.
  • Ability to define and deliver quality service, remain responsive to internal and external customers, and resolve problems quickly and effectively.
  • Knowledge and proficiency in explaining, selling, and administering products, and referring customers to appropriate organizational resources.
  • Ability to stay informed about relevant technological advances and apply internal technology effectively.
  • Ability to communicate openly, honestly, respectfully, and clearly, and adapt to others’ communication preferences and needs.

Nice To Haves

  • One to three years of relevant industry or sales experience is desired, preferably in animal health.

Responsibilities

  • Call on target, current, and prospective customers to generate sales, improve market share, and increase MWI income.
  • Use computers as a sales aid, including MWI email, Outlook promotions, and the MWI Territory Manager website.
  • Understand veterinarians’ and clinics’ needs and select products and services to meet them.
  • Establish appropriate relationships with veterinarians and clinics.
  • Use sales analysis and top supplier reports in pre-call and post-call planning.
  • Prepare and maintain a written call cycle consistent with territory changes, and share account, location, and call-day information with the ISR and Regional Manager.
  • Stay current on MWI’s full line of products and services and demonstrate competency in its sales programs, promotions, and products.
  • Establish account profiles for customers in the territory.
  • Respond to communications from customers, MWI team members, and manufacturer representatives.
  • Detail or demonstrate new products and promotions to customers.
  • Submit reporting on time.
  • Meet territory and manufacturer sales goals and budget numbers.
  • Serve as a customer resource on business matters such as inventory management, equipment, and products.
  • Act as the point person for customers on nearly all company dealings and coordinate with MWI inside personnel to resolve customer issues.
  • Maintain the vehicle professionally and keep adequate support materials and detail aids in the automobile.
  • Work closely with key vendors and Product Specialists.
  • Comply with other requests from MWI Regional Managers and leadership.
  • Participate in conference calls and meetings as requested.

Benefits

  • Medical, dental, and vision care
  • Backup dependent care may be available
  • Adoption assistance
  • Infertility coverage
  • Family-building support
  • Behavioral health solutions
  • Paid parental leave
  • Paid caregiver leave
  • Training programs
  • Professional development resources
  • Mentorship programs
  • Employee resource groups
  • Volunteer activities
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