Territory Manager - Animal Health

Cencora•Fort Lauderdale, FL

About The Position

The Territory Manager supports Cencora’s veterinary and livestock production solutions marketed through its MWI Animal Health business. The role generates sales of products and equipment to existing veterinary customers and new customers in an assigned sales territory. The Territory Manager plans and makes sales calls and selects products and programs to meet customer needs and motivate purchases. The role also serves as a key customer contact and works with MWI’s internal personnel, vendors, and Product Specialists to support customers and resolve issues.

Requirements

  • A bachelor’s degree or an equivalent combination of experience and education.
  • Excellent interpersonal, presentation, and organizational skills.
  • A proven ability to sell.
  • A valid driver’s license and good driving record.
  • Effective verbal and group communication, including the ability to choose appropriate communication methods and deliver information with impact.
  • Customer-service orientation and the ability to identify and act on customer needs and build effective customer relationships.
  • Ability to understand company objectives and structure and work effectively across the organization.
  • Knowledge of customers, competitors, and market conditions in the territory, with responsiveness to customer expectations and market opportunities.
  • Ability to define and deliver quality service, respond to internal and external customers, and resolve problems quickly and effectively.
  • Knowledge of products and proficiency in explaining, selling, and administering them, including referring customers to appropriate organizational resources.
  • Ability to stay informed about relevant technological advances and apply internal technology effectively.
  • Open, honest, respectful communication skills and the ability to adapt communication to others’ preferences and needs.

Nice To Haves

  • One to three years of relevant industry or sales experience, preferably in animal health.

Responsibilities

  • Call on target, current, and prospective customers to generate sales, improve market share, and increase income for MWI.
  • Use computers and MWI sales tools, including email, Outlook promotions, and the Territory Manager website, as sales aids.
  • Understand veterinarian and clinic needs and select products and services to address them.
  • Establish and maintain appropriate relationships with veterinarians and clinics.
  • Use sales analysis and top supplier reports for pre-call and post-call planning.
  • Prepare and maintain a written call cycle reflecting territory changes, including account number, account name, location, and day of the week.
  • Share information with the ISR and Regional Manager.
  • Stay current on MWI’s full product and service line and demonstrate competency in its sales programs, promotions, and products.
  • Establish account profiles for customers in the territory.
  • Respond to communications from customers, MWI team members, and manufacturer representatives.
  • Detail or demonstrate new products and promotions to customers.
  • Submit required reporting on time.
  • Meet territory and manufacturer sales goals and budget numbers.
  • Advise customers on business matters such as inventory management, equipment, and products.
  • Serve as a point of contact for customers on most company dealings and work with MWI inside personnel to resolve customer issues.
  • Maintain the vehicle professionally and keep adequate support materials and detail aids in the automobile.
  • Work closely with key vendors and Product Specialists.
  • Comply with requests from MWI Regional Managers and leadership.
  • Participate in conference calls and meetings as requested.

Benefits

  • Medical, dental, and vision care.
  • Benefits supporting physical, emotional, financial, and social wellness.
  • Support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family-building support, behavioral health solutions, paid parental leave, and paid caregiver leave.
  • Training programs, professional development resources, and mentorship opportunities.
  • Employee resource groups and volunteer activities.
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