About The Position

The Territory Manager supports Cencora’s veterinary and livestock production solutions marketed through its MWI Animal Health business. The role generates sales of products and equipment to existing veterinary customers and new customers in an assigned territory. The Territory Manager plans and makes sales calls, selecting products and programs that motivate customers to buy and meet their needs. The position also serves as a key resource and point of contact for customers, coordinating with MWI personnel and vendors to address issues and support business needs.

Requirements

  • A bachelor’s degree or an equivalent combination of experience and education.
  • One to three years of relevant industry or sales experience is desired.
  • Excellent interpersonal, presentation, and organizational skills.
  • Proven ability to sell.
  • Valid driver’s license and good driving record.
  • Effective speaking and presentation skills, including appropriate nonverbal communication and the ability to select effective ways to present information.
  • Customer-service orientation and the ability to identify and respond to customer needs and build effective relationships.
  • Ability to understand company objectives and organization, work effectively within the organization, and build internal networks.
  • Knowledge of customers, competitors, and market needs and the ability to identify opportunities arising from market changes.
  • Ability to define and deliver quality service, remain responsive to internal and external customers, and resolve problems quickly and effectively.
  • Knowledge and proficiency in explaining, selling, and administering products, and referring customers to appropriate internal resources.
  • Ability to stay informed about relevant technological advances and use internal technology effectively.
  • Open, straightforward, honest, and respectful communication skills, including adapting to others’ communication preferences.

Nice To Haves

  • Relevant industry or sales experience, preferably in animal health.

Responsibilities

  • Call on target, current, and prospective customers to generate sales, improve market share, and increase income for MWI.
  • Use computer tools as sales aids, including MWI email, Outlook promotions, and the MWI Territory Manager website.
  • Understand veterinarians’ and clinics’ needs and select products and services to satisfy them.
  • Establish appropriate relationships with veterinarians and clinics.
  • Review and use sales analysis and top supplier reports in pre-call and post-call planning.
  • Prepare and maintain a written call cycle consistent with territory changes, and share it with the ISR and Regional Manager. Include account number, name, location, and day of the week.
  • Stay current on MWI’s full line of products and services.
  • Demonstrate competency in MWI sales programs, promotions, and products.
  • Establish account profiles for customers within the territory.
  • Respond to communications from customers, MWI team members, and manufacturer representatives.
  • Detail or demonstrate new products and promotions to customers.
  • Submit reporting on time.
  • Meet territory and manufacturer sales goals and budget numbers.
  • Advise customers on business matters such as inventory management, equipment, and products.
  • Act as the customer’s point person for nearly all dealings with the company and work with MWI inside personnel to resolve customer issues.
  • Maintain the vehicle in a professional manner.
  • Work closely with key vendors and Product Specialists.
  • Maintain adequate support materials and detail aids in the automobile.
  • Comply with other requests from MWI Regional Managers and leadership.
  • Participate in conference calls and meetings as requested.

Benefits

  • Medical, dental, and vision care.
  • Benefits supporting physical, emotional, financial, and social wellness.
  • Support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave.
  • Training programs, professional development resources, and mentorship opportunities.
  • Employee resource groups and volunteer activities.
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