Territory Manager, SUD (OH, Columbus)

Charlie Health•Columbus, OH

About The Position

Charlie Health is hiring a Territory Manager, SUD, to help scale its Substance Use Disorder program nationally as part of a founding go-to-market team. The role is based in Columbus, Ohio, and focuses on developing relationships with SUD referral partners—including detox centers, residential treatment centers, rehabilitation facilities, and other SUD-focused organizations—and educating them about Charlie Health’s SUD and mental health programs. The Territory Manager will build the territory-level growth playbook, identify barriers to treatment, and work with internal teams to improve access and program growth. The position involves extensive local travel and in-field outreach four to five days per week. The role is suited to someone comfortable in a high-accountability, rapidly changing environment who wants to help build a new growth vertical. The Territory Manager collaborates with leadership and teams across marketing, clinical, operations, and analytics, and represents Charlie Health in community settings and at industry events, conferences, and educational sessions.

Requirements

Must be based in Columbus, Ohio.
Willingness to travel extensively around Columbus, Ohio.
At least 4 years of proven sales or business development experience.
Demonstrated ability to build relationships, educate stakeholders, and foster collaboration.
Exceptional interpersonal, communication, and organizational skills.
Strong project management skills and ability to manage details in a dynamic environment.

Nice To Haves

Experience in healthcare or behavioral health outreach.
Familiarity with the SUD treatment ecosystem and community ties.
Experience with Microsoft Office, Teams, and Salesforce.

Responsibilities

Develop and execute a territory-level go-to-market strategy focused on growing the SUD program.
Build deep, trust-based relationships with SUD referral partners across higher and lower levels of care.
Conduct in-field outreach four to five days per week to educate referral partners about Charlie Health’s SUD programs and services.
Identify barriers to treatment and collaborate with referral sources to improve access to care.
Collect and synthesize partner and stakeholder feedback to refine messaging, positioning, marketing, operational, and product strategies.
Collaborate with leadership and cross-functional teams to continuously improve the SUD growth motion.
Create tailored engagement strategies with internal teams to support long-term collaboration with SUD care providers.
Represent Charlie Health in community settings, industry events, conferences, and educational sessions.
Work cross-functionally with marketing, clinical, operations, and analytics teams to achieve growth goals within the SUD channel.