Territory Manager

Welch Packaging Group Inc • Grand Rapids, MI

4d

About The Position

The Territory Manager is responsible for delivering the service promise to customers while selling and servicing profitable accounts. The role develops and retains customer relationships, drives annual sales growth, and supports new business development. It requires effective coordination with internal team members to respond to customer needs and provide a positive customer experience.

Requirements

• High-functioning user of the Amtech operating system.
• Ability to use Excel, VPS, and email communication.
• Ability to communicate effectively verbally and via email.
• Proficient user of all forms for Customer Service, Design, and Estimating/Pricing.
• Highly organized with effective time-management skills.
• Strong written and oral communication.
• Organization and attention to detail.
• Analytical and problem-solving skills.
• Systems analysis skills.
• Mathematical and deductive reasoning.
• Critical thinking.

Nice To Haves

• Previous corrugated industry experience.

Responsibilities

• Hand-deliver all quotes.
• Achieve annual sales growth through retaining, growing, and acquiring accounts.
• Service existing accounts through regular contact.
• Make cold calls and service new, profitable accounts.
• Maintain knowledge of products, services, machine limitations, and costing variables.
• Follow up and communicate about customer specifications for particular orders.
• Process required paperwork in a timely manner.
• Provide information to the Field Sales Manager for preparation of the annual sales budget.
• Coordinate entertainment activities to help build and maintain customer relationships.
• Conduct business professionally to assure a positive company image.
• Participate in the community to build business networks and contacts.
• Work with internal team members to respond rapidly to customer needs, deliver the Ultimate Corrugated Experience, and promote a positive company image to external customers.
• Provide weekly pipeline updates to the Director of Sales and Field Sales Managers.
• Ensure new item information is accurate.
• Submit accurate monthly expense reports.
• Attend bi-weekly sales meetings.
• Use sales resources for selling strategies.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed