Territory Manager

Galloup•Traverse City, MI

77d•Onsite

About The Position

The Kendall Group is comprised of eight divisions with 75+ locations in ten states. Combined, we serve the Electrical, Automation, Pipe, Valve, and Fitting products, Steam, Lighting, Industrial Controls, and Instrumentation Industries. The Kendall Group is a 100% employee-owned company. Kendall offers a great opportunity for a rewarding career. Our employee ownership model is the core of who we are. You will not only own part of the company, but you will own your future. At Kendall, you'll have opportunities to learn and grow while being coached and mentored along the way. We're that company where people stay! We're proud to say more than 60% of our associates have more than 5 years of tenure, and more than 40% have greater than 10 years. At Kendall, you will be valued and supported, your ideas will be heard, your voice will matter, and you'll work alongside incredible people who care about your success. Reporting to the General Manager, the Territory Manager is responsible for total branch performance in accordance with company policy and procedures, including Customers, Operations, Store profitability, and management/development of staff.

Requirements

2–3 years of customer service, sales, and management experience
High School Diploma
Experience with Microsoft Office Suite
Excellent organizational skills; ability to multi-task and shift priorities
Works well cross-functionally; provides excellent internal and external customer service
Strong interpersonal skills; excellent verbal and written communication; excellent negotiating and presentation skills; ability to handle sensitive and confidential information with discretion
Excellent mentoring, coaching, and people management skills
Ability to frequently walk and stand; lift/carry up to 25 lbs.; occasional climbing, bending, stooping, crouching, kneeling, reaching, twisting, and pushing; reasonable accommodations may be made
Ability to travel; customer visits and offsite work require a good driving record and dependable vehicle

Nice To Haves

Knowledge of the electrical industry

Responsibilities

Responsible for internal and external customer requirements for delivery of products and services
Define fiscal responsibility and accountability for the location
Set and execute goals and objectives for the location
Manage and direct performance and outcomes of staff
Demonstrate leadership of company Quality and Service Excellence initiatives
Perform other duties as assigned