Territory Manager

Welch Packaging Group Inc•Erie, PA

13h

About The Position

The Territory Manager is responsible for delivering the service promise to customers while selling and servicing profitable accounts. The role supports annual sales growth through retaining and growing existing accounts and developing new business. It involves regular customer contact, delivering quotes, communicating order specifications, coordinating customer relationship-building activities, and working with internal team members to respond promptly to customer needs and deliver the Ultimate Corrugated Experience. The Territory Manager maintains accurate order and new-item information, completes required paperwork and monthly expense reports, provides weekly pipeline updates to the Director of Sales and Field Sales Managers, and supplies information to the Field Sales Manager for the annual sales budget. The role also includes attending bi-weekly sales meetings, using sales resources and strategies, and representing the company professionally in customer interactions and community networks. The position is based in a typical office setting and may require entry into a manufacturing environment. Manufacturing areas may be loud and hot or cold depending on the season, and appropriate personal protective equipment may be required.

Requirements

High-functioning user of the Amtech operating system.
Ability to use Excel, VPS, and email communication.
Ability to communicate effectively verbally and via email.
Proficient user of forms for Customer Service, Design, and Estimating/Pricing.
Strong written and oral communication skills.
Organization and attention to detail.
Analytical and problem-solving skills.
Time-management skills.
Systems-analysis skills.
Mathematical and deductive reasoning.
Critical-thinking skills.

Nice To Haves

Previous corrugated industry experience.

Responsibilities

Hand-deliver all quotes.
Achieve annual sales growth by retaining, growing, and acquiring accounts.
Service existing accounts through regular contact.
Make cold calls and service new, profitable accounts.
Maintain knowledge of products, services, machine limitations, and costing variables.
Follow up and communicate with customers about specifications for particular orders.
Process required paperwork in a timely manner.
Provide information to the Field Sales Manager for preparation of the annual sales budget.
Coordinate entertainment activities to help build and maintain customer relationships.
Conduct business professionally to maintain a positive company image.
Participate in the community to build business networks and contacts.
Work with internal team members to respond rapidly to customer needs, deliver the Ultimate Corrugated Experience, and promote a positive company image to external customers.
Provide weekly pipeline updates to the Director of Sales and Field Sales Managers.
Maintain accurate new-item information.
Submit accurate monthly expense reports.
Attend bi-weekly sales meetings.
Use sales resources for selling strategies.