Territory Manager

Soleo Health • Chesterfield, MO

21d

About The Position

Soleo Health is seeking a Territory Manager to support its Missouri market area. The role drives territory growth through consultative physician-office sales, new-business development, industry networking, and customer service for the company’s immunoglobulin (IG) and specialty therapies. Using market intelligence, referral trends, CRM tools, and territory performance data, the Territory Manager identifies opportunities, prioritizes targets, and builds and executes market plans to acquire referral sources, expand relationships, increase patient referrals, and achieve territory business objectives and budget expectations.

The territory spans the St. Louis metropolitan area through Central and Southwest Missouri, including St. Louis, St. Charles, Springfield, Columbia, Jefferson City, and Cape Girardeau. The position involves developing and serving accounts, educating patients and referral sources, building customer relationships, monitoring market and competitive activity, analyzing territory performance, and coordinating with management and internal teams. Soleo Health is an innovative national provider of complex specialty pharmacy and infusion services, administered in the home or at alternate sites of care.

Requirements

• Bachelor’s degree or equivalent industry experience.
• At least five years of healthcare experience, including three years in a sales or customer advocate role.
• Broad knowledge of the bleeding-disorder community.
• Experience in specialty pharmacy and infusion sales and customer service.
• Demonstrated ability to use data, reporting tools, and market analytics to identify opportunities, develop territory strategies, and drive business results.
• Strong business acumen and ability to analyze sales performance, referral trends, market dynamics, and competitive activity to inform decisions.
• Proven success in prospecting, new-business development, and territory expansion within a healthcare or specialty pharmacy environment.
• Ability to produce results, work independently, demonstrate initiative, collaborate as a team player, communicate effectively with internal team members, and solve problems.
• Skills in customer service, sales motivation, meeting sales goals, closing, territory management, prospecting, negotiation, self-confidence, product knowledge, presentations, and client relationships.

Responsibilities

• Develop new accounts, service existing accounts, and obtain new business by planning and organizing daily calls to existing and potential referral sources or customers.
• Identify, target, and secure new referral sources, physician practices, health systems, and strategic accounts to support territory growth and patient acquisition goals.
• Educate patients and physician referral sources about the company’s products and services.
• Maintain frequent, value-added telephone and in-person contact with customers to introduce services, assess needs, and encourage patient loyalty.
• Build industry expertise and serve as a trusted advisor to patients and customers through continuous learning.
• Monitor competitors and gather current marketplace information, including pricing, products, new products, delivery schedules, and merchandising techniques.
• Recommend changes to products, services, and policies based on results and competitive developments.
• Submit activity and results reports, including daily call reports, weekly work plans, and monthly and annual territory analyses through the Company Field Automation System.
• Investigate and resolve customer complaints, develop solutions, prepare reports, and make recommendations to management.
• Participate in community and professional organizations to increase company visibility and support sales and profit goals.
• Develop a results-driven personal strategy to meet or exceed patient recruitment and retention goals, including recapturing former patients and returning them to service.
• Maintain professional and technical knowledge by attending educational workshops, reviewing publications, building networks, and participating in professional societies.
• Analyze gross profit factors, market conditions, business volume and mix, competition, and operational cost requirements.
• Use CRM tools, market intelligence, referral trends, and territory performance data to identify opportunities, prioritize targets, develop territory plans, and drive sales growth.
• Negotiate contracts with referral sources, third-party payors, and government agencies under corporate supervision, ensuring effective service.
• Assist in developing the company’s annual marketing plan.
• Complete and submit required reports and documents in a timely manner.

Benefits

• Competitive wages
• 401(k) with a match
• Mileage reimbursement and auto allowance
• Referral bonus
• Paid time off
• Paid parental leave options
• Medical, dental, and vision insurance plans
• Company-paid disability insurance
• Company-paid basic life insurance
• Health savings account (HSA) and flexible spending account (FSA), including dependent care options
• Education assistance program
• Great company culture

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level