About The Position

The Territory Manager is accountable for account-based selling to health care providers who prescribe or influence treatment for disease states represented in Lilly’s portfolio. The role works with customers across multiple HCP specialties and representatives in key hospital accounts, serving as a credible expert and resource for Lilly medicines and appropriate patients. The position drives results by applying Lilly’s selling, competency, and account management models. The Territory Manager develops relationships with customers, promotes adoption and appropriate utilization of medicines, and delivers consistent execution within the Regional Healthcare Market. The role requires understanding the territory’s marketplace and payer landscape, using business insights and analytics to guide strategy, and adopting approved technologies—including AI tools—to improve customer interactions. The Territory Manager also owns customer relationships for product promotion, on-label medical questions, and general market access, while achieving sales and execution goals in accordance with company policies.

Requirements

  • Bachelor’s degree.
  • Professional certification or license required to perform the position, if required by a specific state.
  • Valid U.S. driver’s license and acceptable driving record.
  • Authorization to work in the United States on a full-time basis; Lilly will not sponsor work authorization or visas for this role.

Nice To Haves

  • Demonstrated business ownership, selling/customer experience, and execution/results skills.
  • Account-based selling experience and ability to identify and engage staff members in accounts.
  • Strong learning agility, self-motivation, team focus, and emotional intelligence.
  • Bilingual skills aligned with territory and customer needs.
  • Residence within 30 miles of the territory boundary.

Responsibilities

  • Promote the full portfolio of priority products to multiple HCP specialties.
  • Understand the territory marketplace and tailor territory strategy to grow the business and own outcomes.
  • Navigate changes in healthcare and payer environments to understand accounts and influence stakeholders as a trusted partner.
  • Use business insight tools, data, and analytics to identify trends, priorities, opportunities, and obstacles.
  • Adopt new technologies, including company-approved AI tools and other analytical capabilities, to streamline customer interactions.
  • Identify and advocate for opportunities to enhance the customer experience.
  • Use Lilly’s selling, competency, and account management models to improve performance and results.
  • Develop understanding of disease states, the marketplace, clinical trials, and product labeling.
  • Plan and engage in patient-centered dialogues with customers to promote the business unit portfolio.
  • Promote across the business unit portfolio and HCP specialties, using consistent ways of working within the Regional Healthcare Market and appropriately utilizing the Virtual Medical Hub.
  • Achieve targeted sales and execution metrics while following company policies and procedures.
  • Own customer relationships for product promotion, on-label medical questions, and general market access.
  • Be accountable for results and performance across accounts, from individual HCPs to large health systems.
  • Build and maintain internal and external partnerships to foster trust and collaborative success.

Benefits

  • Company bonus, depending in part on company and individual performance.
  • Company-sponsored 401(k).
  • Pension.
  • Vacation benefits.
  • Medical, dental, vision, and prescription drug benefits.
  • Flexible benefits, such as healthcare and dependent day care flexible spending accounts.
  • Life insurance and death benefits.
  • Time off and leave of absence benefits.
  • Well-being benefits, including an employee assistance program, fitness benefits, and employee clubs and activities.
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