About The Position

The Territory Manager is accountable for account-based selling to health care providers who prescribe or influence treatment for disease states represented in Lilly’s portfolio. Customers include multiple HCP specialties and representatives in key hospital accounts. The role serves as a credible expert and resource supporting Lilly medicines and appropriate brand patients. The Territory Manager drives results through Lilly’s Selling Model, Competency Model, and Account Management Model, executing consistently across the Regional Healthcare Market. The role builds customer relationships to support appropriate utilization and adoption of medicines. Responsibilities span business ownership, customer-focused selling, and execution against sales and performance goals while following company policies and procedures.

Requirements

  • Bachelor’s degree.
  • Professional certification or license, if required to perform the position in the applicable state.
  • Valid U.S. driver’s license and acceptable driving record.
  • Authorization to work in the United States on a full-time basis; Lilly will not sponsor work authorization or visas for this role.

Nice To Haves

  • Demonstrated business ownership, selling/customer experience, and execution/results skills.
  • Account-based selling experience and ability to identify and engage staff members in accounts.
  • Strong learning agility, self-motivation, team focus, and emotional intelligence.
  • Bilingual skills aligned with territory and customer needs.
  • Residence within 30 miles of the territory boundary.

Responsibilities

  • Promote the full portfolio of priority products to multiple HCP specialties.
  • Understand the territory marketplace and tailor territory strategy to grow the business and own outcomes.
  • Navigate the healthcare environment and payer landscape to understand accounts and engage key stakeholders as a trusted partner.
  • Use business insight tools, data, and analytics to identify trends, priorities, opportunities, and potential obstacles.
  • Adopt new technologies, including company-approved AI tools and analytics, to streamline customer interactions.
  • Identify and advocate for opportunities to improve the customer experience and model a growth mindset.
  • Use Lilly’s selling, competency, and account management models to improve performance and results.
  • Build knowledge of disease states, the marketplace, clinical trials, and product labeling.
  • Plan and participate in patient-centered customer dialogues to promote the business unit portfolio.
  • Promote across the business-unit portfolio and HCP specialties, using consistent ways of working within the Regional Healthcare Market and appropriately using the Virtual Medical Hub.
  • Achieve targeted sales and execution metrics while complying with company policies and procedures.
  • Own customer relationships for product promotion, on-label medical questions, and general market access.
  • Be accountable for results and performance across accounts, from individual HCPs to large health systems.
  • Build and maintain relationships with internal and external partners to foster trust and collaborative success.

Benefits

  • Company bonus, depending in part on company and individual performance.
  • Eligibility to participate in a company-sponsored 401(k).
  • Pension.
  • Vacation benefits.
  • Eligibility for medical, dental, vision, and prescription drug benefits.
  • Flexible benefits, such as healthcare and/or dependent day care flexible spending accounts.
  • Life insurance and death benefits.
  • Certain time-off and leave-of-absence benefits.
  • Well-being benefits, including an employee assistance program, fitness benefits, and employee clubs and activities.
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