About The Position

The Territory Manager is accountable for account-based selling to healthcare providers who prescribe or influence treatment for disease states represented in Lilly’s portfolio. The role serves multiple HCP specialties and representatives in key hospital accounts, acting as a credible expert and resource supporting Lilly medicines and appropriate patients. The Territory Manager drives results by applying Lilly’s selling, competency, and account management models, executing consistently within the Regional Healthcare Market, and building relationships with customers to encourage appropriate utilization and adoption of medicines. The role promotes priority products, develops territory strategy using market insight and analytics, navigates the healthcare and payer landscape, and uses approved technologies and tools to improve customer interactions and experiences. The position also promotes the business-unit portfolio through patient-centered customer dialogues, meets sales and execution targets while following company policies, and owns customer relationships related to product promotion, on-label medical questions, and general market access.

Requirements

  • Bachelor’s degree.
  • Professional certification or license required to perform the position, if required by the specific state.
  • Valid U.S. driver’s license and acceptable driving record.
  • Must be authorized to work in the United States on a full-time basis; Lilly will not sponsor or support work authorization or visas for this role.

Nice To Haves

  • Demonstrated business ownership, selling/customer experience, and execution/results skills.
  • Account-based selling experience and ability to identify and engage staff members in accounts.
  • Strong learning agility, self-motivation, team focus, and emotional intelligence.
  • Bilingual skills aligned with territory and customer needs.
  • Residence within 30 miles of the territory boundary.

Responsibilities

  • Promote the full portfolio of priority products to multiple HCP specialties.
  • Understand the territory marketplace and tailor territory strategy to grow the business and own business outcomes.
  • Navigate the healthcare environment and payer landscape to understand accounts and influence stakeholders as a trusted partner.
  • Use business insight tools, data, and analytics to identify trends, priorities, opportunities, and potential obstacles.
  • Adopt new technologies, including company-approved AI tools and analytics, to streamline customer interactions.
  • Identify and advocate for opportunities to enhance the customer experience.
  • Apply Lilly’s selling, competency, and account management models to improve performance and results.
  • Build disease-state, marketplace, clinical-trial, and product-label knowledge, and use it in patient-centered customer dialogues.
  • Promote the BU portfolio across HCP specialties and use the Virtual Medical Hub as appropriate.
  • Achieve targeted sales and execution metrics while adhering to company policies and procedures.
  • Own customer relationships for product promotion, on-label medical questions, and general market access.
  • Take accountability for results across accounts, from individual HCPs to large health systems.
  • Build and maintain relationships with internal and external partners to foster trust and collaborative success.

Benefits

  • Company bonus, depending in part on company and individual performance.
  • Eligibility to participate in a company-sponsored 401(k).
  • Pension.
  • Vacation benefits.
  • Eligibility for medical, dental, vision, and prescription drug benefits.
  • Flexible benefits, including healthcare and/or dependent day care flexible spending accounts.
  • Life insurance and death benefits.
  • Certain time-off and leave-of-absence benefits.
  • Well-being benefits, including an employee assistance program, fitness benefits, and employee clubs and activities.
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