About The Position

The Territory Manager is accountable for account-based selling to healthcare providers (HCPs) who prescribe or influence treatment for disease states represented in Lilly’s portfolio, including customers across multiple HCP specialties and representatives in key hospital accounts. The role serves as a credible expert and resource supporting Lilly medicines and appropriate patients. The Territory Manager drives results by applying Lilly’s Selling Model, Competency Model, and Account Management Model to meet customer needs through strong execution. The position builds relationships with key customers to encourage appropriate utilization and adoption of medicines, and promotes consistent ways of working within the Regional Healthcare Market. The territory is New Orleans South, Louisiana.

Requirements

  • Bachelor’s degree.
  • Professional certification or license required to perform the position, if required by the state.
  • Valid U.S. driver’s license and acceptable driving record.
  • Must be authorized to work in the United States on a full-time basis; Lilly will not sponsor work authorization or visas for this role.

Nice To Haves

  • Demonstrated business ownership, selling/customer experience, and execution/results skills.
  • Account-based selling experience and ability to identify and engage staff members in accounts.
  • Strong learning agility, self-motivation, team focus, and emotional intelligence.
  • Bilingual skills aligned with territory and customer needs.
  • Residence within 30 miles of the territory boundary.

Responsibilities

  • Promote the full portfolio of priority products to multiple HCP specialties.
  • Understand the territory marketplace and tailor territory strategy to grow the business and own outcomes.
  • Navigate changes in healthcare and the payer landscape, understand accounts, and engage key stakeholders as a trusted partner.
  • Use business insight tools, data, and analytics to identify trends, priorities, opportunities, and potential obstacles.
  • Adopt new technologies, including company-approved AI tools and analytics, to streamline customer interactions.
  • Identify and advocate for opportunities to improve the customer experience.
  • Model a growth mindset and create positive customer experiences.
  • Use Lilly’s selling, competency, and account management models to elevate performance and drive results.
  • Build knowledge of disease states, the marketplace, clinical trials, and product labeling.
  • Plan and engage in patient-centered dialogues with customers to promote the business unit portfolio.
  • Promote across the business unit portfolio and HCP specialties, use the Virtual Medical Hub appropriately, and support consistent ways of working in the Regional Healthcare Market.
  • Achieve sales and execution metrics while following company policies and procedures.
  • Own customer relationships for product promotion, on-label medical questions, and general market access.
  • Take accountability for results and performance across accounts, from individual HCPs to large health systems.
  • Build and maintain relationships with internal and external partners to foster trust and collaboration.

Benefits

  • Company bonus, depending in part on company and individual performance.
  • Company-sponsored 401(k) eligibility.
  • Pension.
  • Vacation benefits.
  • Medical, dental, vision, and prescription drug benefits eligibility.
  • Flexible benefits, including healthcare and/or dependent day care flexible spending accounts.
  • Life insurance and death benefits.
  • Certain time-off and leave-of-absence benefits.
  • Well-being benefits, including an employee assistance program, fitness benefits, and employee clubs and activities.
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