Territory Manager

Allegion • Columbus, OH

4d • Remote

About The Position

Allegion’s Stanley Access Technologies is hiring a Territory Manager for the Columbus, Ohio market. The role develops relationships with customer accounts and also takes on project-management responsibilities. The position offers a flexible remote work arrangement with occasional on-site visits as needed; Allegion reserves the right to change the remote schedule at its discretion.

The Territory Manager serves as a primary contact for clients, supports customer satisfaction, evaluates needs, proposes solutions, and coordinates with internal teams. The role develops business relationships across relevant markets, prepares competitive quotations, supports the sales process from planning through installation and payment, and remains involved in customer satisfaction after the sale. The position also calls on architects and specification writers to educate them about Stanley products and maintain knowledge of applicable ANSI standards and AAADM certification requirements.

Requirements

• High school diploma.
• At least 6 years of sales, project-management, or similar experience.
• Excellent collaboration and relationship-building skills.
• Excellent oral and written communication and presentation skills.
• Strong work ethic.
• Must live in the market.

Nice To Haves

• Bachelor’s degree preferred.

Responsibilities

• Meet regularly with assigned client accounts by phone or in person.
• Ensure clients are satisfied with the organization’s products and services and resolve escalated issues.
• Evaluate client needs and propose potential solutions.
• Serve as a single point of contact for clients and coordinate client-service teams as needed.
• Identify and escalate cross-selling or upselling opportunities.
• Provide client training or basic support as needed.
• Develop relationships with key decision makers to create opportunities for Stanley products to be directly procured or specified through other channels.
• Build relationships with property managers, hospitals, contractors, glaziers, hardware suppliers, and owners.
• Review plans, specifications, details, and job-site conditions to prepare accurate, competitive quotations that manage risk and support branch margin and revenue goals.
• Use Salesforce’s custom bid module to generate quotations and manage the customer base.
• Coordinate with branch personnel to schedule equipment delivery and installation.
• Work with the credit department to secure payment terms and ensure timely payment after job completion.
• Remain involved in customer satisfaction issues following sale and installation.
• Submit timely and accurate weekly reports and participate in weekly digital calls.
• Pre-sell products to architects through planning-stage documents.
• Call on architects and specification writers to educate them about Stanley products.
• Maintain full knowledge of current ANSI standards and AAADM certification requirements.
• Perform other sales-operations assignments as requested by the Regional Sales Manager.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Unlimited paid time off
• 401(k) plan with a 6% company match and no vesting period
• Health Savings Accounts
• Flexible Spending Accounts for healthcare and/or dependent daycare expenses
• Company-paid short- and long-term disability insurance
• Term life insurance, with the option to purchase supplemental coverage
• Tuition reimbursement
• Voluntary wellness program with monetary rewards for completed activities
• Employee discounts through Perks at Work
• Community involvement and opportunities to give back
• CliftonStrengths assessment and coaching opportunities
• Professional development investment

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED