Territory Manager

Acosta•Chicago, IL

11d

About The Position

The Territory Manager drives sales growth, delivers retail execution, and builds relationships across an assigned geographic territory of retail locations within a major consumer electronics retailer. The role serves as a sales leader and brand ambassador, supporting store teams through product training, sales assistance, and partnership development. The manager supports stores across a district, including outlier stores in adjacent smaller markets, and is responsible for building in-store relationships, training retail associates, leading customer-facing selling events, and mentoring seasonal team members. The position analyzes territory needs to optimize visit frequency and coverage so that store visits have measurable impact. The role reports to the Senior Program Manager. Mosaic is part of Acosta Group, an equal opportunity employer with more than 3,000 team members and hubs in Toronto and Dallas. Mosaic describes its work as experiential marketing, integrated commerce campaigns, and field sales strategies.

Requirements

1–2+ years of retail, sales, field marketing, or training experience, ideally in consumer electronics or technology.
Strong communication, presentation, and organizational skills.
Ability to build rapport and meaningful relationships with retail partners at all levels.
Ability to work independently across a multi-store territory with frequent in-store travel.
Proficiency in Microsoft Office and digital reporting tools.
Valid driver’s license and reliable transportation.
Ability to lift and carry up to 50 lbs.
Frequent standing, walking, listening, and visual activities are required.

Nice To Haves

Supervisory, mentorship, or team leadership experience.

Responsibilities

Drive sell-through, attach rates, and market share growth across assigned stores.
Conduct strategic store visits to review results, identify opportunities, and align priorities with retail teams.
Provide hands-on sales assistance and product demonstrations on the sales floor.
Own territory-level KPIs and performance targets, identifying and addressing gaps.
Plan and execute customer-facing selling events, including weekend engagements and product demonstrations.
Develop in-store activations and events to generate interest and increase brand sales.
Deliver in-store and virtual product training to retail associates and store and district leadership.
Build product confidence through lunch-and-learns, training blitzes, and group sessions.
Organize marketplace training for higher-level managers who can share product knowledge with their teams.
Coordinate and lead group training meetings and events within the territory.
Build relationships with store managers, department leads, and regional retail leaders.
Identify and develop in-store brand champions.
Schedule regular check-ins with store leadership about goals, performance, and promotions.
Influence retail partners to support sales, training, and promotional efforts.
Represent the client as the primary field brand ambassador.
Collect and share insights about competitive activity, retail conditions, promotional effectiveness, and customer feedback.
Report field activities, visit outcomes, and territory performance accurately and on time.
Use retail relationships to gather intelligence that informs program strategy and client decisions.
Attend and lead assisted-selling events and partner activations.
Set up brand tables, pop-ups, and in-store displays.
Maximize retail traffic during key periods, including back-to-school, fall launches, and the holiday season.
Analyze the territory to optimize store visit frequency and coverage.
Mentor and coach seasonal team members.