Territory Manager (OH, Defiance)

Charlie Health•Defiance, OH

17h•Hybrid

About The Position

Charlie Health is hiring a Territory Manager to expand access to its personalized virtual behavioral healthcare programs by building relationships with clinical partners in the local community. The role is part of the Outreach team and focuses on market penetration, referral partnerships, and connecting patients, parents, and providers with treatment resources. The Territory Manager will work in the field four to five days per week, collaborate with internal teams, and share market insights to inform marketing and product strategies. The position is based in Defiance, Ohio, and requires local travel within approximately one hour’s driving distance.

Requirements

Must be based in Defiance, Ohio.
Must be fluent in English.
One to four years of proven sales experience; experience owning and exceeding KPIs is a plus.
Ability to travel locally with reliable transportation and a valid driver's license, within approximately one hour’s driving distance, four to five days per week.
Ability to energize, advise, and persuade senior corporate personnel.
Strong interpersonal, relationship-building, and listening skills, with a consultative style.
Strong project management skills and demonstrable ability to manage details in a fast-paced, fluid environment.

Nice To Haves

Experience working with or selling to healthcare organizations.
Experience with Microsoft Office, Salesforce, and Zoom.

Responsibilities

Develop and operationalize go-to-market strategy for efficient new market penetration.
Create, build, and manage relationships with referral sources across priority markets.
Work in the field four to five days per week, leading meetings with patients, parents, and providers to uncover needs, address barriers to treatment, and strengthen community partnerships.
Design strategies to better support and engage referral partners across different channels.
Deepen Charlie Health’s penetration across existing partnerships.
Attend and lead educational meetings, marketing presentations, and networking events, both in person and via conference call.
Synthesize and share market feedback from partners, patients, and stakeholders to inform future marketing and product strategies.
Work with internal partners, including marketing, product, client success, and legal, to deliver go-to-market goals.