Territory Manager (KY, Louisville)

Charlie Health•Louisville, KY

15h•Hybrid

About The Position

Charlie Health is hiring a Territory Manager to expand access to its personalized, virtual behavioral healthcare programs. The role is part of the Outreach team and focuses on developing relationships with clinical partners in the local community, helping patients, parents, and providers access Charlie Health’s programs, and supporting new market growth. The Territory Manager will develop and operationalize go-to-market strategies, build and deepen referral partnerships, and gather market feedback to inform marketing and product strategy. The position involves frequent in-person field work, educational and marketing meetings, and collaboration with internal teams. The role is based in Louisville, Kentucky, and requires local travel 4–5 days per week.

Requirements

Must be based in Louisville, Kentucky.
Must be fluent in English.
1–4 years of proven sales experience.
Ability to travel locally with reliable transportation and a valid driver’s license, within approximately one hour’s driving distance, 4–5 days per week for meetings with potential referral partners.
Ability to energize, advise, and persuade senior corporate personnel.
Strong interpersonal, relationship-building, and listening skills, with a consultative style.
Strong project management skills and the ability to manage details in a fast-paced, fluid environment.

Nice To Haves

Experience owning and exceeding KPIs.
Experience working with or selling to healthcare organizations.
Experience with Microsoft Office, Salesforce, and Zoom.

Responsibilities

Develop and operationalize go-to-market strategy for efficient new market penetration.
Create, build, and manage relationships with referral sources across priority markets.
Work in the field 4–5 days per week, leading meetings with patients, parents, and providers to uncover needs, address barriers to treatment, and establish community partnerships.
Design strategies to better support and engage referral partners across different channels.
Deepen Charlie Health’s penetration across existing partnerships.
Attend and lead educational meetings, marketing presentations, and networking events in person and via conference call.
Synthesize and share market feedback from partners, patients, and stakeholders to inform future marketing and product strategies.
Work with internal partners, including marketing, product, client success, and legal, to deliver go-to-market goals.