district manager-Louisville, KY

Starbucks Coffee Company•Louisville, KY

2d•$89,700 - $134,600

About The Position

As a District Manager, you develop Store Managers, create great customer experiences, support growth across Starbucks stores, and engage with local communities. You lead a multi-unit portfolio of stores by planning district strategies and ensuring consistent implementation. As a leader of leaders, you develop diverse teams that understand their markets, communities, and customers. The role focuses on growing successful businesses, coaching Store Managers, and providing expertise on customer issues, staffing, store operations, and company policies and procedures. The position requires full-time availability and regularly involves working more than 40 hours per week, with variable hours that may include early mornings, evenings, weekends, and holidays.

Requirements

At least 5 years of retail experience managing two or more stores, departments, or units, including P&L, inventory, operations, and customer service.
At least 5 years of management experience leading a team of six or more, including training and coaching.
Strong leadership and communication skills.
At least 3 years of experience in a customer-service-oriented role.
Experience in a multi-unit environment and knowledge of retail or restaurant industry operations and financial reporting.
Strong organizational, interpersonal, and problem-solving skills.
Minimum high school diploma or GED. A college degree in business or a closely related field, or at least 4 years of U.S. military service, may substitute for a portion of the required experience.
Legal documentation establishing identity and eligibility to work legally in the country where applying.
Ability to work full time, regularly in excess of 40 hours per week, including variable hours such as early mornings, evenings, weekends, and/or holidays.

Responsibilities

Develop district-level strategies to meet each store’s financial, operational, and customer-service goals while addressing individual store strengths and challenges.
Motivate, coach, and strengthen Store Managers as team leaders, retail operators, and business owners.
Provide expertise on customer issues, team staffing and management, store operations, and company policies and procedures.
Direct a multi-unit portfolio of stores and ensure consistent implementation of strategies.
Develop diverse teams that understand their markets, communities, and customers.

Benefits

Medical, dental, and vision insurance
Basic and supplemental life insurance
Other voluntary insurance benefits
Short- and long-term disability
Paid parental leave
Family expansion reimbursement
Paid vacation from date of hire
Sick time
Eight paid holidays
Two personal days per year
401(k) retirement plan with employer match for eligible partners
Discounted company stock program (S.I.P.)
Starbucks equity program (Bean Stock)
Incentivized emergency savings
Financial well-being tools
Upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan
Student loan management resources and other educational opportunities
Backup care
DACA reimbursement