Territory Manager

Heritage Pool Supply Group, Inc.•Pharr, TX
•Hybrid

About The Position

The Territory Manager drives sales growth and strengthens customer relationships within an assigned market. The role maximizes revenue from existing accounts while generating new business through engagement with customers, vendors, and branch operations. The manager partners with internal and external stakeholders to deliver excellent service, achieve sales goals, and improve market competitiveness across a multi-million-dollar territory. The position involves extensive travel within the territory and a hybrid work environment combining office and remote activity. It is fast-paced and deadline-driven, requiring initiative, time management, and the ability to manage multiple priorities while maintaining high standards of customer service. The role has no direct reports.

Requirements

  • At least 5 years of customer service experience in the landscape and irrigation or pool/aquatics industry.
  • At least 5 years of sales experience.
  • Proven success in B2B sales, including selling in the landscape and irrigation/pool industry.
  • Experience managing and growing multi-million-dollar territories.
  • Strong customer relationship and communication skills.
  • Solid understanding of sales strategies and practices.
  • Strong organizational and interpersonal skills.
  • Proficiency in Microsoft Office and general computer systems.
  • Ability to learn, promote, and demonstrate products.
  • Experience collaborating with vendors on sales programs.
  • Valid driver’s license with a clean driving record.
  • High school diploma or equivalent.

Nice To Haves

  • Bilingual English/Spanish or proficiency in an additional language.
  • Experience with territory expansion and market penetration strategies.
  • Ability to analyze market trends and customer data to drive decisions.
  • Strong vendor and stakeholder relationship management.
  • Experience with CRM systems and sales tracking tools.
  • Demonstrated problem-solving ability in competitive environments.
  • Bachelor’s degree in Business, Marketing, Horticulture, or a related field.
  • Industry certifications, such as Irrigation Association or landscape certifications.
  • State-specific licensing, if applicable.

Responsibilities

  • Expand and retain the customer base by building long-term relationships with new and existing clients.
  • Develop and execute territory and annual sales plans to exceed revenue targets.
  • Maintain high levels of customer satisfaction through proactive engagement.
  • Promote product offerings and stay current on industry innovations.
  • Plan and execute vendor programs and promotions to increase sales.
  • Support branch operations to ensure efficient processes and customer service.
  • Provide performance reporting and insights to sales leadership.
  • Leverage data, business reviews, and digital tools to optimize sales performance.
  • Represent the company at industry events and trade shows.

Benefits

  • Competitive weekly or bi-weekly pay
  • Discretionary bonuses
  • 401(k) with company match
  • Employee Stock Purchase Plan
  • Paid time off, including vacation, sick, volunteer, holiday, birthday, and floating days
  • Medical, dental, and vision coverage
  • Flexible spending accounts
  • Company-paid life insurance and short-term disability
  • Optional long-term disability
  • Additional life insurance
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