Territory Manager - Suffolk West

ZOLL Medical Corporation•Smithtown, NY
•Onsite

About The Position

The Territory Manager is part of ZOLL Cardiac Management Solutions’ sales team and sells the non-invasive wearable cardiac defibrillator system and other ZOLL products, including cardiac diagnostic services, to healthcare professionals in hospital and out-of-hospital settings. The role includes initial sales calls and ongoing support to encourage consistent product use through local medical education programs, trade shows, clinical symposiums, and conferences. Customer contacts include physicians, nurse practitioners, physician assistants, nurses, case managers, and administrators. The Territory Manager also communicates the value of the ZOLL Patient Management System (ZPM), educates healthcare professionals and staff about appropriate patients for wearable cardiac defibrillators (WCDs), and explains essential ordering and billing requirements. This is a field-based position involving daily work in hospitals, doctors’ offices, and other medical establishments within the assigned territory. The employee must live within that territory. Occasional atypical hours, including evenings and weekends, may be required based on business needs.

Requirements

  • Bachelor’s degree from a four-year college or university.
  • Three to five years of sales experience in medical equipment or specialized/hospital-based pharmaceutical sales, or five years of successful sales experience with at least one year in healthcare sales.
  • Valid state driver’s license.
  • Ability to obtain and maintain credentialing or access privileges at all assigned customer accounts.
  • Documented history of sales success.
  • Proficiency with Microsoft Office Suite.
  • Must live within the assigned territory.
  • Ability to drive an automobile and travel by train or airplane as needed.
  • Internal candidates who do not meet the stated sales-experience criteria may be considered if they have demonstrated sustained ability to meet sales-role expectations and have at least one year in a sales support role, or have successfully performed in an Associate Territory Manager role.

Nice To Haves

  • Cardiology experience.

Responsibilities

  • Provide customers with clinical data supporting sudden cardiac death risk in certain patient types and the role of the WCD in protecting those patients.
  • Provide clinical, reporting, and technical information supporting the use of ZOLL Cardiac Diagnostic products for appropriate patients.
  • Conduct sales and support activities to drive consistent product utilization.
  • Achieve assigned sales objectives.
  • Sell the value of the ZOLL Patient Management System (ZPM) and educate clinicians and staff about WCD ordering and billing requirements.
  • Maintain an account database and prepare and submit reports.
  • Maintain yearly and quarterly business plans.
  • Manage field expenses and submit expense reports in a timely manner.
  • Attend key medical education programs, exhibits, and conventions.
  • Develop expertise in ZOLL products and relevant industry trends.
  • Maintain collaborative and professional working relationships with business partners.
  • Represent ZOLL professionally and ethically and maintain a positive attitude.
  • Communicate openly and share information with others.
  • Analyze and report on observed territory trends.
  • Ensure relevant information and documentation are provided to intake and reimbursement teams for appropriate and timely billing claims.
  • Maintain credentialing and access to all assigned accounts.
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