Territory Manager, SUD (CA, San Fernando Valley)

Charlie Health•Los Angeles, CA

4d•$94,000 - $114,000

About The Position

Charlie Health is hiring a Territory Manager, SUD, to help scale its Substance Use Disorder program nationally as part of a founding go-to-market team. The position focuses on building and executing a territory strategy and establishing relationships with referral partners, including detox centers, residential treatment centers, rehabilitation facilities, and other SUD-focused organizations. The Territory Manager educates partners about Charlie Health’s SUD treatment and mental health programs and works to improve access to care. This role involves frequent in-field outreach across the San Fernando Valley and close collaboration with internal teams to develop and refine the organization’s SUD growth approach.

Requirements

Must be based in San Fernando Valley, California.
Willingness to travel extensively around San Fernando Valley, California.
At least 4 years of proven sales or business development experience.
Demonstrated ability to build relationships, educate stakeholders, and foster collaboration.
Exceptional interpersonal, communication, and organizational skills.
Strong project management skills and ability to manage details in a dynamic environment.

Nice To Haves

Experience in healthcare or behavioral health outreach.
Familiarity with the SUD treatment ecosystem and community ties.
Experience with Microsoft Office, Teams, and Salesforce.

Responsibilities

Develop and execute a territory-level go-to-market strategy focused on growing the SUD program.
Build trust-based relationships with SUD referral partners across higher and lower levels of care.
Conduct in-field outreach 4–5 days per week, educating referral partners about Charlie Health’s SUD programs and services.
Identify barriers to treatment and collaborate with referral sources to improve access to care.
Collect and synthesize partner and stakeholder feedback to refine messaging, positioning, marketing, operations, and product strategies.
Collaborate with leadership and cross-functional teams to continuously improve the SUD growth motion.
Partner with internal teams to create tailored engagement strategies for SUD care providers and support long-term collaboration.
Represent Charlie Health in community settings, industry events, conferences, and educational sessions.
Work with marketing, clinical, operations, and analytics teams to achieve growth goals within the SUD channel.