Territory Manager, SUD (CA, Inland Empire)

Charlie Health•Empire, CA
•$94,000 - $114,000

About The Position

Charlie Health is hiring a Territory Manager, SUD, to help scale its Substance Use Disorder program nationally as part of a founding go-to-market team. The role will shape how Charlie Health engages referral partners in settings such as detox centers, residential treatment centers, rehabilitation facilities, and other SUD-focused organizations. The Territory Manager will educate partners about Charlie Health’s SUD treatment and mental health programs and help them understand how these services can support people on the path to recovery. This is a high-accountability role for someone who wants to build a growth playbook from the ground up. The position is based in the Inland Empire, California, and involves extensive travel throughout the territory, including in-field outreach four to five days per week. The role collaborates with leadership and cross-functional teams to improve partner engagement, access to care, and growth across the SUD channel.

Requirements

  • Must be based in the Inland Empire, California.
  • Willingness to travel extensively around the Inland Empire, California.
  • At least 4 years of proven sales or business development experience.
  • Demonstrated ability to build relationships, educate stakeholders, and foster collaboration.
  • Exceptional interpersonal, communication, and organizational skills.
  • Strong project management skills and ability to manage details in a dynamic environment.

Nice To Haves

  • Experience in healthcare or behavioral health outreach.
  • Familiarity with the SUD treatment ecosystem and community ties.
  • Experience with Microsoft Office, Teams, and Salesforce.

Responsibilities

  • Develop and execute a territory-level go-to-market strategy focused on growing the SUD program.
  • Build deep, trust-based relationships with SUD referral partners across higher and lower levels of care.
  • Conduct in-field outreach four to five days per week, meeting with referral partners to educate them about Charlie Health’s SUD programs and services.
  • Identify barriers to treatment and collaborate with referral sources to improve access to care.
  • Collect and synthesize partner feedback to refine messaging, positioning, and execution.
  • Collaborate with leadership and cross-functional teams to continuously improve the SUD growth motion.
  • Partner with internal teams to create tailored engagement strategies for SUD care providers and support long-term collaboration.
  • Represent Charlie Health in community settings, industry events, conferences, and educational sessions to promote awareness of its SUD program.
  • Gather and synthesize feedback from partners and stakeholders to refine marketing, operational, and product strategies.
  • Work with marketing, clinical, operations, and analytics teams to achieve growth goals within the SUD channel.

Benefits

  • Comprehensive benefits for full-time, exempt employees.
  • Uncapped performance-based bonus.
  • Expected overall compensation of $94,000 to $114,000 per year, including base compensation and bonus.
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