Territory Account Manager - San Francisco, CA

GSK•San Francisco, CA
•$132,750 - $221,250•Remote

About The Position

ViiV Healthcare is seeking an experienced, results-driven professional for its long-acting HIV Prevention Treatment Sales team. The Territory Account Manager works with healthcare professionals (HCPs) to adopt a new approach to HIV treatment and helps deliver a buy-and-bill treatment model within an integrated account management framework. The role calls for adaptability in a fast-paced, complex launch environment and collaboration with cross-functional colleagues. The successful candidate develops strategic territory- and account-level business plans with specific, measurable, action-oriented objectives. They sell to and service HCP accounts, help customers address clinical, organizational, and financial considerations, and contribute to ViiV Healthcare’s mission of leaving no person with HIV behind. The position is based in the field, with most time spent in market and domestic travel as necessary.

Requirements

  • BA/BS degree.
  • At least 2 years of pharmaceutical sales experience, including specialty sales experience.
  • Ability to travel domestically as necessary, which may include overnight travel; the majority of time will be spent in market.
  • Valid driver's license.

Nice To Haves

  • Degree in Business, Marketing, or Life Sciences.
  • Strong planning and organization skills, analytical ability, business acumen, decision-making ability, and problem-solving skills.
  • Experience influencing and collaborating cross-functionally in a matrixed environment.
  • Excellent written and oral communication skills.
  • Sales success in complex market-access coverage situations.
  • Experience working with HCPs to procure, manage, and administer cold-chain treatment products.
  • Knowledge of HIV treatment and/or prevention markets.
  • Spanish bilingual ability (preferred but not required).
  • Experience partnering cross-functionally within an integrated account team model with multiple field-based team members.

Responsibilities

  • Identify, target, and win new business by influencing HCPs to adopt a new approach to HIV treatment.
  • Engage HCPs, nurses, staff, and administrators to understand clinical, organizational, and financial challenges and opportunities within target accounts.
  • Use data analytics, business acumen, and market expertise to identify high-priority prospects.
  • Prepare and execute business plans tailored to each customer's needs and help HCPs scale their treatment models to reach more patients.
  • Coordinate and partner with cross-functional colleagues, including Clinical Nurse Educators and Field Reimbursement Managers, to deliver an integrated product experience.
  • Maintain a portfolio-based selling mindset and close internal communication loops to provide customers with a cohesive, integrated experience.
  • Anticipate and address HCP problems, needs, and requests through customer service.
  • Deliver and adapt execution plans to achieve performance goals using KPIs, scaling successful approaches, and business problem-solving.
  • Develop and foster relationships with influential customers and thought leaders.
  • Act consistently with ViiV's culture, expectations, and values; embrace ambiguity in a launch environment and learn from setbacks.
  • Escalate issues and risks when needed and speak up.
  • Understand and follow compliance and regulatory guidelines.

Benefits

  • Annual bonus.
  • Eligibility to participate in a share-based long-term incentive program, dependent on role level.
  • Health care and other insurance benefits for employees and family.
  • Retirement benefits.
  • Paid holidays.
  • Vacation.
  • Paid caregiver, parental, and medical leave.
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