About The Position

The Territory Manager Market Support role develops and manages established and new customers by selling food and non-food items to achieve sales and profitability goals. The role owns customer relationships, engages customers in value-added activities, and leverages internal resources to pursue customer-penetration opportunities and open new accounts. While Territory Managers work on other projects, this position covers their territories. US Foods provides a comprehensive training program, and the role is expected to transition to Territory Manager in approximately 9 to 12 months, subject to sales leadership approval. The sales development program is intended for graduating seniors and begins in 2027, depending on the candidate’s graduation date. The position has no direct reports and works with internal partners across sales, credit, merchandising, marketing, operations, and customer contact, as well as customers, vendors, and prospective customers. Work frequently takes place outside the office, visiting customers in the field under variable weather and temperature conditions. The role involves driving to customers and prospects and may require lifting or carrying items up to 75 pounds.

Requirements

  • High school diploma or equivalent.
  • Valid driver’s license and a motor vehicle record in good standing.
  • Excellent oral and written communication skills and presentation abilities.
  • Ability to build internal and external relationships and cold-call to develop new business.
  • Exceptional customer service and interpersonal skills.
  • Competitive spirit and results-driven mentality.
  • Problem-solving ability, organization, and negotiation skills.
  • Collaborative approach with internal and external stakeholders.
  • Proficient computer skills, including Microsoft Office products.
  • Must be able to perform the stated physical activities: frequently stand, walk, drive, sit, lift and carry loads in the listed ranges, grasp objects, manipulate objects, and perform manual dexterity tasks; occasionally lift and carry 21–50 pounds, stoop or squat, kneel, and bend.

Nice To Haves

  • One or more years of sales experience preferred.
  • Foodservice industry, culinary, restaurant management, or hospitality experience preferred.
  • Experience using customer relationship management tools such as Salesforce preferred.

Responsibilities

  • Foster customer relationships in a team-based selling model.
  • Manage deliveries according to the transportation department’s routing schedule and troubleshoot order-process problems, including delivery mis-picks, short loads, and stock-outs.
  • Communicate about and collect accounts receivable as necessary, coordinating with the credit department and clients, and collect balances due under approved credit terms.
  • Leverage other resources to pursue customer-penetration opportunities and open new accounts.
  • Develop new business and identify prospective customers using market-intelligence databases, business directories, leads from existing clients, organizations and clubs, and trade shows and conferences.
  • Stay informed about market conditions, product innovations, and competitors’ products, prices, and sales, and share relevant information with customers as a value-added service.
  • Drive a motor vehicle to existing and prospective customers to ensure product delivery.
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