Regional Coach South Carolina/Georgia

Wells Fargo Bank•Duluth, GA

About The Position

Wells Fargo is seeking a Regional Coach for its National Branch Growth & Enablement team within the Consumer Banking and Lending division. The role improves branch-network productivity, efficiency, and customer experience, primarily by delivering scalable workshops and providing targeted coaching to new District Managers. Key focus areas include management routines, behavior skill development, affluent and small business activities, and partner referrals. The Regional Coach coordinates logistics and facilitates pre-developed workshop content in person and, at times, virtually. Workshop topics are selected according to local business opportunities or national priorities. The role also visits branches to coach selected District Managers and works with Regional Executives and District Managers to identify opportunities and implement actions informed by observations and feedback. Additional work includes advising leaders on branch execution and performance evaluations, supporting District Manager-led Branch Manager meetings, and helping with customer- and employee-facing pilots and rollouts. The position requires approximately 50–75% travel and reliable transportation. It is not eligible for visa sponsorship.

Requirements

At least 5 years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through work experience, training, military experience, education, or a combination.
Ability to travel approximately 50–75% of the time.
Reliable transportation is required.

Nice To Haves

Strong working knowledge and understanding of bank branch operations.
Understanding of the Behavior Framework and its role in improving branch performance.
Expert knowledge of the Behavior Framework, Management Cycle, and affluent activities, and how they drive improved customer experience and business growth.
Strong understanding of Branch P&L and scorecard metrics; ability to identify improvement areas and use data to prioritize high-impact opportunities.
Ability to coach and influence across multiple levels, drive behavior change, support large-scale training initiatives, and guide prioritization and skill execution without direct authority.
Ability to explain the rationale for behaviors, demonstrate and coach them, practice with employees, and guide effective execution.
Strong written, verbal, and presentation skills, including dynamic and engaging workshop facilitation.
Strong organizational and prioritization skills, with the ability to meet deadlines and perform under pressure.
Ability to manage multiple tasks and engage stakeholders while adapting to changing priorities.

Responsibilities

Coordinate logistics and facilitate pre-developed workshops in person and, at times, virtually.
Support skill, knowledge, and execution of the Behavior Framework, Management Cycle, affluent and small business activities, partner products, and other priority topics.
Visit branches to coach selected new District Managers on the Behavior Framework, Management Cycle, affluent and small business priorities, and other focus areas.
Identify opportunities using workshop and branch observations and feedback, align with Regional Executives and District Managers, and implement simple actions to improve success.
Serve as a lead resource on executing and leveraging the Behavior Framework, Management Cycle, affluent and basic small business activities, and partner referrals.
Support District Managers in facilitating District Manager-led Branch Manager meetings.
Consult with Regional Executives and District Managers during Branch Manager and other banker performance evaluations.
Support customer- and employee-facing pilots and rollouts as needed, including collecting feedback and evaluating effectiveness.