Regional Coach South Carolina/Georgia

Wells Fargo•Duluth, GA

2d•Onsite

About The Position

Wells Fargo is hiring a Regional Coach for National Branch Growth & Enablement within its Consumer Banking and Lending division. The role focuses on improving branch network productivity, efficiency, and customer experience through scalable workshops and targeted coaching for selected new District Managers. Areas of focus include the Behavior Framework, Management Cycle, affluent and small business activities, and partner referrals. Workshop topics are determined by local business opportunities or national priorities set by National Branch Network leadership. The position is based in Duluth or Lawrenceville, Georgia, or Greenville, South Carolina, and requires approximately 50–75% travel.

Requirements

At least 5 years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through work experience, training, military experience, education, or a combination of these.
Ability to travel approximately 50–75% of the time.
Reliable transportation is required.
This position is not eligible for visa sponsorship.

Nice To Haves

Strong working knowledge and understanding of bank branch operations.
Understanding of the Behavior Framework and its role in improving branch performance.
Expert knowledge of the Behavior Framework, Management Cycle, and affluent activities, and how they drive improved customer experience and business growth.
Strong understanding of Branch P&L and scorecard metrics, including the ability to identify areas for improvement and use data to prioritize high-impact opportunities.
Proven ability to coach and influence across multiple levels, drive behavior change, support large-scale training initiatives, and guide prioritization and skill execution without direct authority.
Ability to explain the rationale for behaviors, demonstrate and coach them, practice with employees, and guide effective execution.
Strong written, verbal, and presentation skills, including the ability to facilitate dynamic, engaging workshops.
Strong organizational and prioritization skills, with the ability to meet deadlines and perform under pressure.
Ability to manage multiple tasks and engage stakeholders while adapting to changing priorities.

Responsibilities

Coordinate logistics and facilitate pre-developed workshops in person and, at times, virtually, covering the Behavior Framework, Management Cycle, affluent and small business activities, partner products, and other priority topics.
Conduct branch visits to coach selected new District Managers on the Behavior Framework, Management Cycle, affluent and small business priorities, and other focus areas.
Identify opportunities using workshop and branch observations and feedback, and align with Regional Executives and District Managers on simple actions to improve results.
Serve as the lead resource on executing and leveraging the Behavior Framework, Management Cycle, affluent and basic small business activities, and partner referrals.
Support District Managers in facilitating District Manager-led Branch Manager meetings.
Consult with Regional Executives and District Managers during performance evaluations of Branch Managers and other bankers.
Support customer- and employee-facing pilots and rollouts as needed, including collecting feedback and evaluating effectiveness.
Follow applicable risk and compliance programs, policies, procedures, escalation requirements, and sound risk-decision practices.