About The Position

The Territory Manager Market Support develops and manages new and established customers by selling food and non-food products to meet sales and profitability goals. The role owns customer relationships, engages customers in value-added activities, and uses internal resources to pursue sales penetration opportunities and open new accounts. While Territory Managers work on other projects, this position provides customer and territory coverage. The company expects the position to transition to Territory Manager in approximately 9 to 12 months, subject to sales leadership approval. US Foods provides a comprehensive training program. The sales development program is intended for graduating seniors and is expected to begin in 2027, depending on the candidate’s graduation date. The position has no direct reports and works with sales leadership, accounting and credit, merchandising and marketing, operations, customer contact teams, customers, vendors, and prospective customers. Work frequently takes place in the field, outside the office, visiting customers in variable weather and temperature conditions. The role involves driving to customers and prospects and may require lifting or carrying items up to 75 pounds.

Requirements

  • High school diploma or equivalent.
  • Valid driver’s license; motor vehicle record must be in good standing.
  • Excellent oral and written communication skills and presentation abilities.
  • Ability to build internal and external relationships and cold-call to develop new business.
  • Exceptional customer service and interpersonal skills.
  • Competitive spirit and results-driven mentality.
  • Problem-solving ability, organization, and negotiation skills.
  • Collaborative approach when working with internal and external stakeholders.
  • Proficient computer skills, including Microsoft Office products.
  • Able to perform the listed physical activities, including frequent standing, walking, driving, sitting, lifting and carrying lighter items, grasping, manipulating objects, and manual dexterity; occasional lifting and carrying of 21–50 pounds and occasional stooping, squatting, kneeling, and bending.

Nice To Haves

  • At least 1 year of sales experience.
  • Foodservice industry, culinary, restaurant management, or hospitality experience.
  • Experience using customer relationship management tools such as Salesforce.

Responsibilities

  • Foster customer relationships in a team-based selling model.
  • Manage deliveries according to the transportation department’s routing schedule and troubleshoot order-process problems such as delivery mis-picks, short loads, and stock-outs.
  • Communicate about and collect accounts receivable as necessary, working with the credit department and clients to collect balances due under approved credit terms.
  • Use internal resources to pursue top penetration opportunities and open new accounts.
  • Develop new business and identify prospective customers using market intelligence databases, business directories, leads from existing clients, organizations and clubs, trade shows, and conferences.
  • Stay informed about market conditions, product innovations, and competitors’ products, prices, and sales, and share relevant information with customers as a value-added service.
  • Drive a motor vehicle to existing and prospective customers to support product delivery; this may include lifting or carrying up to 75 pounds.
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