Territory Field Lead

T‑ROC•Manchester, NH
•$54,000 - $62,000

About The Position

The Territory Field Lead supports growth across an assigned territory by improving revenue and profitability. This position serves as the primary field sales enablement resource for the Indirect Agent channel, working on the ground with Agent store leaders and coordinating with regional and HQ directors. The role implements tactical plans that support sales growth, KPI achievement, consistent in-store execution, brand alignment, and readiness for national launches. The Territory Field Lead works alongside Agents to strengthen their capabilities and performance through product knowledge, skills development, and tailored sales strategies. The role also builds partner relationships, supports the use of assisted-sales tools and triage frameworks, coordinates launches and sales enablement, and communicates strategic changes in clear, actionable terms. Success requires sales experience, strong communication and relationship-building skills, analytical problem-solving, attention to compliance and accuracy, and a focus on partner success.

Requirements

  • Two or more years of sales and client-facing experience.
  • Willingness to travel within the assigned territory.
  • Valid driver’s license and ability to pass a motor vehicle record check.
  • Willingness to take and pass a drug test according to state guidelines.

Nice To Haves

  • Bachelor’s degree.
  • Sales, marketing, training, or customer service experience, ideally with third-party sellers or retailers.
  • Experience in the wireless industry.
  • Brand Ambassador experience.
  • Experience managing competing priorities with tight deadlines in a dynamic work environment.
  • Account management experience.
  • Demonstrated interpersonal, communication, and presentation skills.
  • Ability to assess performance.
  • Ability to drive sales and productivity.
  • Demonstrated drive for results.
  • Financial acumen and ability to interpret and analyze sales results.

Responsibilities

  • Implement localized sales enablement plans across assigned Agent locations to support revenue growth, maximize profitability, and meet regional sales goals.
  • Enhance Agent capabilities and performance through product knowledge, skills, and tailored sales strategies.
  • Monitor and evaluate Agent and overall channel sales performance, analyze market factors, and identify opportunities for continuous improvement.
  • Establish and grow positive partnerships with existing Agents and create new Agent relationships.
  • Champion assisted-sales tools and triage frameworks, including proprietary point-of-sale support pathways and the Virtual Support Link, to reduce sales-floor bottlenecks and transaction errors.
  • Coordinate priority launches, real-time updates, training completion, incentives, and promotions with Agent leadership to maximize territory sales performance.
  • Translate high-level strategic changes into clear day-to-day updates that keep teams informed and prepared for organizational changes.
  • Resolve technical and operational roadblocks alongside support teams while maintaining focus on compliance and accuracy.

Benefits

  • Professional development and career growth opportunities.
  • Collaborative and supportive work environment.
  • Competitive salary and benefits package.
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