Territory Field Lead
About The Position
The Territory Field Lead supports growth across an assigned territory by helping improve revenue and profitability. The role works directly with Agent store leaders and coordinates with regional and HQ directors to implement daily KPI goals, maintain brand alignment, and prepare for launches. As the primary field sales-enablement resource for the Indirect Agent channel, the Territory Field Lead supports tactical plans that improve sales, growth, and profitability and serves as a liaison among Agent store leadership, regional directors, and HQ directors. The position supports localized sales plans, strengthens Agent capabilities through product knowledge, skills development, and tailored strategies, and monitors sales performance and market factors. It also builds Agent partnerships, promotes assisted-sales tools and support pathways, coordinates launch readiness and training, and translates strategic changes into clear updates for field teams.
Requirements
- Two or more years of sales and client-facing experience.
- Willingness to travel within the assigned territory.
- Valid driver’s license and ability to pass a motor vehicle record check.
- Willingness to take and pass a drug test according to state guidelines.
- Strong communication and relationship-building abilities.
- Ability to collaborate with local Agent structures and support corporate initiatives.
- Analytical problem-solving skills and comfort handling ambiguity.
- Focus on compliance and accuracy.
- Ability to use financial metrics to support partner success.
Nice To Haves
- Bachelor’s degree.
- Sales, marketing, training, or customer service experience, ideally with third-party sellers or retailers.
- Wireless industry experience.
- Brand Ambassador experience.
- Experience managing competing priorities and tight deadlines in a dynamic work environment.
- Account management experience.
- Interpersonal, communication, and presentation skills.
- Ability to assess performance and drive sales and productivity.
- Demonstrated drive for results.
- Financial acumen and ability to interpret and analyze sales results.
Responsibilities
- Implement localized sales-enablement plans across assigned Agent locations to support revenue growth, profitability, and regional sales goals.
- Enhance Agent capabilities and performance through product knowledge, skills development, and tailored sales strategies.
- Monitor and evaluate Agent and channel sales performance, analyze market factors, and identify opportunities for continuous improvement.
- Establish and grow positive partnerships with existing Agents and develop new Agent relationships.
- Promote the use of assisted-sales tools and triage frameworks, including proprietary point-of-sale support pathways and the Virtual Support Link, to reduce sales-floor bottlenecks and transaction errors.
- Coordinate priority launches with Agent leadership, distribute real-time updates, support training completion, and communicate incentives and promotions.
- Translate strategic changes into clear updates about day-to-day impacts so teams remain informed and prepared for organizational changes.
- Collaborate with support teams to address technical and operational roadblocks while maintaining compliance and accuracy.
Benefits
- Professional development and career growth opportunities.
- Collaborative and supportive work environment.
- Competitive salary and benefits package.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
