Territory Field Lead

Big Bang Enterprises•Fargo, ND

About The Position

The Territory Field Lead supports growth, revenue, and profitability across an assigned territory by working directly with Agent store leaders and coordinating with regional and headquarters directors. The role is the primary field sales-enablement resource for the Indirect Agent channel, helping implement tactical plans and ensure consistent in-store execution, KPI achievement, brand alignment, and readiness for national launches. The position develops localized sales support, strengthens Agent capabilities through product knowledge, skills, and tailored sales strategies, and evaluates sales performance and market factors for continuous improvement. It builds relationships with existing and prospective Agents, promotes use of assisted-sales tools and support pathways, and coordinates launches, updates, training, incentives, and promotions. The Territory Field Lead also translates strategic changes into practical information for field teams and works with support teams to address technical and operational roadblocks while maintaining compliance and accuracy.

Requirements

Two or more years of sales and client-facing experience.
Willingness to travel within the assigned territory.
Valid driver’s license and ability to pass a motor vehicle record check.
Willingness to take and pass a drug test according to state guidelines.

Nice To Haves

Bachelor’s degree.
Sales, marketing, training, or customer service experience, ideally with third-party sellers or retailers.
Experience in the wireless industry.
Brand Ambassador experience.
Experience managing competing priorities and tight deadlines in a dynamic work environment.
Account management experience.
Demonstrated interpersonal, communication, and presentation skills.
Ability to assess performance.
Ability to drive sales and productivity.
Demonstrated drive for results.
Financial acumen and ability to interpret and analyze sales results.

Responsibilities

Implement localized sales-enablement plans across assigned Agent locations to support revenue growth, profitability, and regional sales goals.
Improve Agent capabilities and performance through product knowledge, skills development, and tailored sales strategies.
Monitor and evaluate Agent and channel sales performance, analyze market factors, and identify opportunities for continuous improvement.
Establish and grow positive partnerships with existing Agents and develop new Agent relationships.
Promote use of assisted-sales tools and triage frameworks, including proprietary point-of-sale support pathways and the Virtual Support Link, to reduce sales-floor bottlenecks and transaction errors.
Coordinate priority launches with Agent leadership, distribute real-time updates, support training completion, and communicate incentives and promotions.
Translate strategic changes and complex initiatives into clear updates about day-to-day impacts for field teams.
Work with support teams to resolve technical and operational roadblocks.
Use financial metrics to support partner success and maintain focus on compliance and accuracy.