Territory Business Development Manager

Ram Machine Products•South Houston, TX

About The Position

USA Industries, LLC. (USAI) is an ISO 9001:2015-certified American manufacturer of piping isolation and testing products, flow measurement products, heat exchanger tools, and tube plugs. Its products support construction, maintenance, and repair of piping systems and heat transfer equipment in industrial and commercial facilities. The company emphasizes trust, support, communication, collaboration, and creative solutions. The Territory Business Development Manager represents USAI's products across the power, oil, gas, and chemicals sectors in the Beaumont/Golden Triangle region. The role develops and maintains client and prospect relationships, provides customer service and product support, and drives equipment rental and sales growth. It manages client requirements across project phases such as upcoming projects, turnarounds, and routine maintenance, matching customer needs with company offerings. The position manages a designated U.S. territory, develops new business, retains existing accounts, and works with internal and service teams to support client projects and satisfaction. It includes extensive territory travel and rotating after-hours coordination for weekend and holiday client emergencies.

Requirements

  • High school diploma or equivalent.
  • Preferred minimum of three years of experience as an Outside Sales Representative in industrial sales or the chemical/petrochemical industry.
  • Demonstrated conflict-resolution and problem-solving ability, including effectively navigating challenging situations.
  • Ability to adapt and deliver results in a fast-paced environment.
  • Ability to manage tasks and projects independently and complete them successfully and on time.
  • Ability to explain technically complex information clearly to diverse audiences.
  • Ability to collaborate across departments and lead cross-functional initiatives.
  • Strong written and verbal communication skills and ability to deliver engaging presentations.
  • Understanding of the needs and intricacies of process industries.
  • Comprehensive understanding of piping requirements and terminology.
  • Proficiency with Microsoft Office, including Excel, Word, and/or PowerPoint.
  • Ability to sit at a desk or in a vehicle for extended periods and sufficient visual acuity to process paperwork.
  • Ability to lift, carry, bend, stoop, push, and pull, and to use manual dexterity.
  • Ability to travel extensively within the assigned territory, including long-distance travel for client meetings, trade shows, and other business events.
  • Ability to maintain energy and focus during extended travel, client meetings, and networking events.

Nice To Haves

  • A degree in business or a technical field, or equivalent work experience.
  • At least three years of experience as an Outside Sales Representative in industrial sales or the chemical/petrochemical industry.

Responsibilities

  • Embrace and exemplify the company's core values of trust, support, communication, collaboration, and creative solutions.
  • Manage a designated geographic territory in the United States to achieve sales volume and margin targets.
  • Represent USA Industries and promote and sell its full portfolio of products.
  • Maintain relationships with existing clients, support customer satisfaction and retention, and identify opportunities within existing accounts.
  • Research industry activity, customers, prospects, competitors, and competing products to pre-qualify opportunities.
  • Use self-generated and company-provided leads to identify and pursue business opportunities, including through cold calling, networking, and industry conferences.
  • Prepare for and participate in trade shows to demonstrate products and engage potential clients.
  • Lead client meetings, appointments, and educational sessions such as lunch-and-learns.
  • Develop and deliver sales presentations and proposals tailored to client needs.
  • Manage the territory sales pipeline and maintain current information in the company CRM system.
  • Prepare sales activity reports for regular sales meetings, documenting calls, meetings, and competitive insights in Salesforce.
  • Develop product and application knowledge and communicate product features, benefits, and value propositions to clients.
  • Provide clients with technical guidance on product installation and applications and address questions or concerns.
  • Coordinate with service teams supporting turnarounds and maintenance projects to help ensure execution and customer satisfaction.
  • Advise clients on application needs and recommend solutions.
  • Negotiate pricing and terms, close sales, and ensure agreements comply with company policies and procedures.
  • Coordinate rotating after-hours, weekend, and holiday support for client emergencies as a USA Industries liaison.
  • Train client service teams on USAI products.
  • Facilitate client input into the development and direction of the company and its product lines.
  • Collaborate with marketing, product development, customer service, and other internal teams to align sales strategies with business objectives.
  • Participate in bi-weekly sales meetings, sharing activity updates and insights and collaborating on improvement and growth.
  • Monitor industry trends, competitor activity, and developments in business development, and seek professional growth opportunities.
  • Perform other tasks assigned by a manager, supervisor, or company officer, including tasks beyond standard responsibilities.
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