Territory Business Manager

ImageFIRST Healthcare Laundry Specialists•Medley, FL

About The Position

The Territory Business Manager (TBM) drives new customer growth within an assigned territory by identifying, qualifying, and closing new accounts. The role uses consultative selling to develop customized service solutions and partners with sales, service, and operations teams to support a smooth customer onboarding experience and long-term success. The position is located in Miami, Florida and reports to the Regional Sales Manager (RSM). The TBM develops and manages a prospecting pipeline, conducts an average of four first appointments per week with qualified prospects, prepares tailored proposals, negotiates terms, and closes new business. The role manages a defined geographic territory, documents sales activity and forecasts, meets performance requirements, and shares customer, competitor, and market insights with internal teams. Regular travel within the territory is expected. ImageFIRST offers a competitive base salary and commission plan, medical, dental, and vision coverage, a 401(k) with company match, paid time off and holidays, and optional pet, legal, and hospital indemnity insurance. The company describes its culture as collaborative and value-driven, with opportunities for career growth.

Requirements

  • Bachelor’s degree or equivalent experience preferred.
  • At least 2 years of B2B sales experience.
  • Proven ability to prospect, manage a pipeline, and close new business.
  • Strong interpersonal, presentation, and negotiation skills.
  • Proven success meeting ambitious sales targets and competing effectively.
  • Ability to work independently while collaborating cross-functionally.
  • Proficiency with CRM tools and Microsoft Office applications.
  • Willingness to travel regularly within the territory.

Nice To Haves

  • Healthcare, service-based, or route-based sales experience.
  • Bachelor’s degree or equivalent experience.

Responsibilities

  • Identify and target new business opportunities through phone blocks, cold calls, Dynamics connections, emails, networking, and referrals.
  • Use Gold Mine and ZoomInfo for prospecting.
  • Use CCS to track activity, update account information, and manage follow-ups.
  • Build and manage a sales pipeline to meet weekly, monthly, and quarterly performance goals.
  • Use marketing materials to prospect through cold calls, Dynamic connections, and sales contests.
  • Represent ImageFIRST at industry events, trade shows, and networking opportunities.
  • Conduct an average of four first appointments per week with qualified prospects.
  • Prepare proposals, present tailored products or service solutions, negotiate terms, and close new business deals.
  • Meet or exceed weekly activity, signed business, and installed new business requirements.
  • Follow ImageFIRST’s established sales scripts and sales process.
  • Collaborate with Service and Operations to onboard new customers successfully.
  • Coordinate with sales, service, and operations teams to support seamless implementation and onboarding.
  • Ensure expectations established during the sales process are clearly communicated and delivered during the transition to service.
  • Participate in Monday Team Meetings, Sales/Service Alignment Meetings, and Weekly Training Meetings.
  • Manage a defined geographic territory by prioritizing prospects and maintaining a robust pipeline.
  • Document sales activities, pipeline stages, and forecasts accurately.
  • Stay current on product offerings, competitors, and market trends.
  • Share customer, competitor, and market insights with sales leadership and internal teams.
  • Meet sales activity requirements, including cold calls, first appointments, and Dynamic connections.
  • Manage the volume, quality, and progression of opportunities, including hot prospect reporting.

Benefits

  • Competitive base salary and commission plan.
  • Medical, dental, and vision coverage.
  • 401(k) with company match.
  • Paid time off and holidays.
  • Optional pet, legal, and hospital indemnity insurance.
  • Collaborative, value-driven culture with opportunities for career growth.
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