Renal / Rare Territory Account Specialist – Atlanta North

Novartis•Atlanta, GA

4d•$132,300 - $245,700•Remote

About The Position

This field-based and remote role supports key accounts in an assigned geography. The Territory Account Specialist is the primary point of contact for accounts and health care providers, building relationships, identifying shared priorities, and connecting customers with Novartis resources to improve patient outcomes. The role balances demand generation with strategic account engagement through clinical and account-based selling, access navigation, collaborative problem-solving, team coordination, and omni-channel engagement. The position is assigned at a level commensurate with experience, ranging from Associate to Executive Territory Account Specialist. The territory is in the Atlanta North area. The role requires residence within the territory or within a reasonable daily commuting distance of 50 miles from its border, and travel of 60–80% across a broad geography. Relocation support and visa sponsorship are not available. Driving is an essential function of the role, and candidates must have a fully valid and unrestricted driver’s license. The person hired must successfully complete initial training, including home study limited to eight hours per day and 40 hours per week. Customer-facing employees must follow customers’ credentialing guidelines, which may require COVID-19 vaccination, subject to applicable laws and reasonable accommodations. The expected annual salary range varies by level: Associate Territory Account Specialist, $81,200–$150,800; Territory Account Specialist, $114,100–$211,900; Senior Territory Account Specialist, $132,300–$245,700; and Executive Territory Account Specialist, $145,600–$270,400. The final salary depends on factors including relevant skills and experience. Compensation includes a performance-based cash incentive and, depending on role level, possible eligibility for annual equity awards. Eligible U.S.-based employees receive health, life, and disability benefits, a 401(k) with company contribution and match, and time off including vacation, personal days, holidays, and other leaves.

Requirements

Bachelor’s degree from a four-year college or university.
Experience within the last five years in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams; experience in other complex sales environments may also qualify.
Track record of consistent high performance and experience navigating and selling to large accounts and key customers.
Self-starter with analytical ability to find, prioritize, and apply relevant information to solve key customer problems.
Demonstrated ethical leadership and ability to promote ethical behavior and compliance with company policies and laws.
Residence within the territory or within a reasonable daily commuting distance of 50 miles from the territory border.
Ability to travel 60–80% over a broad geography and drive and/or fly within the territory.
Fully valid and unrestricted driver’s license.
Associate level: Recently separated from the U.S. military with at least four years of leadership service, or limited prior sales experience; ability to collaborate in a matrix environment and communicate product information effectively.
Territory level: At least two years of relevant experience within the last five years in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B, or a sales role of similar complexity; ability to collaborate in a matrix environment and communicate clinical product information.
Senior level: At least five years of relevant experience within the last five years in the listed sectors or a sales role of similar complexity; ability to collaborate in a matrix environment and communicate clinical product information.
Executive level: At least 10 years of relevant experience within the last five years in the listed sectors or a sales role of similar complexity; ability to collaborate in a matrix environment and communicate clinical product information.
Successfully complete the required initial training, including home study within the stated daily and weekly limits.
For customer-facing work, comply with customer credentialing guidelines, which may include vaccination requirements, subject to applicable law and accommodations.

Nice To Haves

Experience across therapeutic groups, disease states, account management strategy, and new product launches.
Broad understanding of patient services, market access, buy and bill, specialty pharmacy, reimbursement, and/or medical calling on HCPs in connection with a sophisticated product or reimbursement pathway.
Associate level: Preferred experience in the two-year Novartis Sales Internship Program.
Associate level: Demonstrated leadership in student sports, fraternities, clubs, activities, or other extracurricular activities.
Experience in medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B sectors, particularly in complex sales environments where field leadership and customer engagement are important.

Responsibilities

Navigate and resolve account challenges with tailored solutions that meet customer needs.
Develop a strategic territory plan that aligns shared priorities and uses insights and tactics to drive product demand and support patient outcomes.
Partner with territory teammates, field teams, and home-office colleagues to address customer needs and provide access support.
Use knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond to challenges.
Use territory data and market trends to uncover local insights, support pull-through efforts, and lead customer engagements virtually or in person.
Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions to meet customer needs with urgency.
Provide real-time access support and work with Patient Specialty Services (PSS) to ensure a seamless customer experience.
Use digital tools and omni-channel strategies to personalize outreach and engage customers virtually and face to face.
Drive within the territory as an essential function of the role and travel 60–80% across a broad geography.