Renal / Rare Territory Account Specialist – Washington DC

Novartis • Washington, DC

4d • $132,300 - $245,700 • Remote

About The Position

This field-based and remote role supports key accounts in an assigned geography. The Territory Account Specialist serves as a primary point of contact for accounts and health care providers, builds relationships, identifies shared priorities, and connects customers with Novartis resources to help improve patient outcomes. The role combines demand generation with strategic account engagement and requires clinical and account-based selling, access navigation, collaborative problem-solving, team coordination, and omnichannel engagement. The position is offered at a level commensurate with experience. The employee must reside within the territory or within a reasonable daily commuting distance of 50 miles from its border. Relocation support and visa sponsorship are not available. Travel of 60–80% across a broad geography is required, including driving and/or flying within the territory; driving is an essential job function and requires a fully valid, unrestricted driver’s license. For field roles with a dedicated training period, initial training includes home study of no more than eight hours per day and 40 hours per week.

Requirements

• Bachelor’s degree from a four-year college or university.
• Experience in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams within the last five years; relevant experience in medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B sales environments is also welcomed. Applicants with limited prior sales experience are encouraged to apply for Associate-level opportunities.
• Proven record of consistent high performance and experience navigating and successfully selling to large accounts and key customers.
• Self-starter with analytical abilities to seek, prioritize, and apply relevant information to solve problems and meet key customer needs.
• Ethical leadership and the ability to foster ethical behavior and compliance with company policies and laws.
• Residence within the territory or within a reasonable daily commuting distance of 50 miles from the territory border.
• Ability to travel 60–80% over a broad geography and drive and/or fly within the territory.
• Valid, fully unrestricted driver’s license; driving is an essential function of the role.
• For Territory Account Specialist level: at least 2 years of relevant experience in a listed sector or a sales role of similar complexity within the last five years; ability to collaborate cross-functionally in a matrix environment and communicate clinical product information.
• For Senior Territory Account Specialist level: at least 5 years of relevant experience in a listed sector or a sales role of similar complexity within the last five years; ability to collaborate cross-functionally in a matrix environment and communicate clinical product information.
• For Executive Territory Account Specialist level: at least 10 years of relevant experience in a listed sector or a sales role of similar complexity within the last five years; ability to collaborate cross-functionally in a matrix environment and communicate clinical product information.
• For Associate Territory Account Specialist level: recently separated from the U.S. military with at least 4 years of military service in a leadership capacity, or limited prior sales experience; ability to collaborate in a matrix environment and communicate product information effectively.

Nice To Haves

• Experience across therapeutic groups and disease states, account management strategy, and new product launches.
• Broad understanding of patient services, market access, buy-and-bill, specialty pharmacy, reimbursement, and/or medical calling on HCPs for sophisticated products or reimbursement pathways.
• For Associate-level opportunities, preferred experience in the two-year Novartis Sales Internship Program or demonstrated leadership in student sports, fraternities, clubs, activities, or other extracurricular activities.

Responsibilities

• Navigate and resolve account challenges by providing effective, tailored solutions to meet customer needs.
• Develop a strategic territory plan that aligns shared priorities and uses insights and tactics to drive product demand and support better patient outcomes.
• Partner proactively with territory teammates, field teams, and home-office colleagues to address customer needs and provide access support.
• Use knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond to challenges.
• Use territory data and market trends to identify local insights, support pull-through efforts, and lead customer engagements virtually or in person.
• Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions to meet customer needs with urgency.
• Provide real-time access support and work closely with Patient Specialty Services (PSS) to ensure a seamless customer experience.
• Use digital tools and omnichannel strategies to personalize outreach and engage customers virtually and face to face.
• Travel throughout the assigned territory and drive and/or fly as needed.

Benefits

• Comprehensive health, life, and disability benefits.
• 401(k) with company contribution and match.
• Performance-based cash incentive.
• Depending on role level, eligibility to be considered for annual equity awards.
• Generous time-off package including vacation, personal days, holidays, and other leaves.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level