Renal / Rare Territory Account Specialist – Houston West

Novartis•Houston, TX

1d•$81,200 - $270,400•Remote

About The Position

This field-based and remote role supports key accounts in an assigned geography. The Territory Account Specialist (TAS) is the primary point of contact for accounts and health care providers, building relationships, identifying shared priorities, and connecting customers with Novartis resources to improve patient outcomes. The role balances demand generation with strategic account engagement through clinical and account-based selling, access navigation, collaborative problem-solving, team orchestration, and omni-channel engagement. The position is assigned a level commensurate with experience. The candidate must reside within the territory or within a reasonable daily commuting distance of 50 miles from its border. Relocation support and visa sponsorship are not available. The role requires 60–80% travel across a broad geography, including driving and/or flying within the territory; driving is an essential function. Field-role hires must complete initial training, including home study limited to eight hours per day and 40 hours per week. Customer-facing employees must comply with customer credentialing guidelines, which may require COVID-19 vaccination, subject to applicable law and reasonable accommodation.

Requirements

Bachelor’s degree from a four-year college or university.
Experience in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams within the last five years; candidates from complex sales environments such as medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B are also considered.
Consistent record of high performance and experience navigating and successfully selling to large accounts and key customers.
Analytical, self-starting approach to finding, prioritizing, and applying information to solve key-customer problems.
Ethical leadership and ability to promote ethical conduct and compliance with company policies and laws.
Reside within the territory or within a reasonable daily commuting distance of 50 miles from the territory border.
Ability to travel 60–80% across a broad geography and drive and/or fly within the territory.
Fully valid and unrestricted driver’s license; driving is an essential function of the role.
Territory Account Specialist level: 2+ years of relevant experience in the listed sectors or a similarly complex sales role within the last five years.
Senior Territory Account Specialist level: 5+ years of relevant experience in the listed sectors or a similarly complex sales role within the last five years.
Executive Territory Account Specialist level: 10+ years of relevant experience in the listed sectors or a similarly complex sales role within the last five years.
Associate Territory Account Specialist level: recently separated from the US Military with 4+ years of military service in a leadership capacity, or limited prior sales experience.
For the associate level, demonstrate collaboration, cross-functional communication in a matrix environment, and ability to communicate product information.

Nice To Haves

Experience across therapeutic groups, disease states, account management strategy, and new product launches.
Broad understanding of patient services, market access, buy and bill, specialty pharmacy, reimbursement, and/or medical calling on HCPs for products with sophisticated reimbursement pathways.
Experience in the two-year Novartis Sales Internship Program.
Demonstrated leadership in student sports, fraternities, clubs, activities, or other extracurricular activities.
Ability to collaborate cross-functionally in a matrix environment and communicate clinical product information.

Responsibilities

Navigate and resolve account challenges with effective, tailored solutions.
Build a strategic territory plan that aligns shared priorities and uses insights and tactics to drive product demand and support patient outcomes.
Partner with territory teammates, field teams, and home-office colleagues to address customer needs and provide access support.
Use knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond to challenges.
Use territory data and market trends to identify local insights, support pull-through efforts, and lead customer engagements virtually or in person.
Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions to meet customer needs with urgency.
Provide real-time access support and work with Patient Specialty Services (PSS) to ensure a seamless customer experience.
Use digital tools and omni-channel strategies to personalize outreach and engage customers virtually and face to face.