Renal / Rare Territory Account Specialist – Atlanta North

Novartis•Atlanta, GA

1d•$81,200 - $270,400•Remote

About The Position

This is a field-based and remote opportunity supporting key accounts in an assigned geography. The Territory Account Specialist (TAS) serves as the primary point of contact for accounts and health care providers (HCPs), building relationships, identifying shared priorities, and connecting customers with Novartis resources to improve patient outcomes. The role combines demand generation with strategic account engagement and requires expertise in clinical and account-based selling, access navigation, collaborative problem-solving, team coordination, and omni-channel engagement. The position is assigned to the Atlanta North territory. Candidates must reside within the territory or within a reasonable daily commuting distance of 50 miles from its border. Relocation support and visa sponsorship are not available. The role requires travel of 60–80% across a broad geography, including driving and/or flying within the territory. Driving is an essential function, and candidates must have a fully valid and unrestricted driver’s license. The position may include initial training, including home study limited to eight or fewer hours per day and forty or fewer hours per week. The role will be filled at a level commensurate with experience, from Associate through Executive Territory Account Specialist. Compensation depends on level and relevant skills and experience. The listed salary ranges are $81,200–$150,800 for Associate, $114,100–$211,900 for Territory, $132,300–$245,700 for Senior, and $145,600–$270,400 for Executive Territory Account Specialists. Compensation also includes a performance-based cash incentive and, depending on role level, potential eligibility for annual equity awards. Eligible US-based employees receive health, life and disability benefits, a 401(k) with company contribution and match, and paid time off including vacation, personal days, holidays, and other leaves. Customer-facing employees must comply with customer credentialing guidelines, which may require COVID-19 vaccination.

Requirements

Bachelor’s degree from a four-year college or university.
Relevant experience within the last five years in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams; candidates from other complex sales environments may also qualify.
Proven record of consistent high performance and experience navigating and successfully selling to large accounts and key customers.
Analytical, self-starting approach to finding, prioritizing, and applying information to solve problems and meet key customer needs.
Ethical leadership and ability to foster ethical behavior and compliance with company policies and laws.
Residence within the territory or within a reasonable daily commuting distance of 50 miles from the territory border.
Ability to travel 60–80% across a broad geography and drive and/or fly within the territory.
Fully valid and unrestricted driver’s license; driving is an essential function of the role.
For Territory Account Specialist level: 2 or more years of relevant experience in a listed or similarly complex sales role within the last five years.
For Senior Territory Account Specialist level: 5 or more years of relevant experience in a listed or similarly complex sales role within the last five years.
For Executive Territory Account Specialist level: 10 or more years of relevant experience in a listed or similarly complex sales role within the last five years.
For Associate Territory Account Specialist level: recently separated from the US Military with 4 or more years of military service in a leadership capacity, or limited prior sales experience.
Ability to collaborate, work cross-functionally in a matrix environment, and communicate clinical product information; for Associate level, ability to communicate product information effectively.
Successful completion of required initial training, including home study within the stated daily and weekly hour limits.
Customer-facing employees must comply with applicable customer credentialing guidelines, which may require vaccination.

Nice To Haves

Experience across therapeutic groups and disease states, account management strategy, and new product launches.
Broad understanding of patient services, market access, buy and bill, specialty pharmacy, reimbursement, and/or medical calling on HCPs involving sophisticated products or reimbursement pathways.
Experience in the Novartis Sales Internship Program (preferred for Associate level).
Demonstrated leadership in student sports, fraternities, clubs, activities, or other extracurricular activities (preferred for Associate level).

Responsibilities

Navigate and resolve account challenges by developing effective, tailored solutions that meet customer needs.
Build a strategic territory plan that aligns shared priorities and applies insights and tactics to drive product demand and support better patient outcomes.
Partner proactively with territory teammates, field teams, and home-office colleagues to address customer needs and provide access support.
Apply knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond to challenges.
Use territory data and market trends to identify local insights, support pull-through efforts, and lead customer engagements virtually or in person.
Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions to meet customer needs with urgency.
Deliver real-time access support and work with Patient Specialty Services (PSS) to provide a seamless customer experience.
Use digital tools and omni-channel strategies to personalize outreach and engage customers virtually and face to face.