Renal / Rare Territory Account Specialist – Atlanta North

Novartis•Atlanta, GA
•$81,200 - $270,400•Remote

About The Position

The Territory Account Specialist (TAS) is a field-based and remote role supporting key accounts in an assigned geography. The specialist acts as the primary point of contact for accounts and health care providers, building relationships, identifying shared priorities, and connecting customers with Novartis resources to improve patient outcomes. The role combines demand generation with strategic account engagement, clinical and account-based selling, access navigation, collaborative problem-solving, team coordination, and omni-channel engagement. The position requires residence within the territory or within a reasonable daily commute of 50 miles from its border, and travel of 60–80% across a broad geography by car and/or plane. Driving is an essential function, and a fully valid and unrestricted driver's license is required. The role may be filled at a level commensurate with experience, from Associate through Executive Territory Account Specialist. Novartis does not offer relocation support or visa sponsorship for this position. The posted salary range is $132,300–$245,700 per year. Salary varies by level and is determined partly by relevant skills and experience. Compensation also includes a performance-based cash incentive and, depending on level, potential eligibility for annual equity awards. Eligible US-based employees receive health, life and disability benefits, a 401(k) with company contribution and match, and paid time off that includes vacation, personal days, holidays, and other leaves.

Requirements

  • Bachelor’s degree from a four-year college or university.
  • Relevant experience within the last five years in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams; experience in other complex sales environments may also qualify.
  • Demonstrated consistent high performance and experience navigating and successfully selling to large accounts and key customers.
  • Analytical, self-starting approach to finding, prioritizing, and applying relevant information to solve key customer problems.
  • Ethical leadership and the ability to foster ethical behavior and compliance with company policies and laws.
  • Residence within the territory or within a reasonable daily commuting distance of 50 miles from the territory border.
  • Ability to travel 60–80% across a broad geography and drive and/or fly within the territory.
  • Fully valid and unrestricted driver’s license.
  • Ability to successfully complete initial training, including home study of no more than eight hours per day and 40 hours per week, if applicable to the field role’s dedicated training period.
  • For Territory Account Specialist level: at least 2 years of relevant experience in a specified complex sales sector or a similarly complex sales role within the last five years.
  • For Senior Territory Account Specialist level: at least 5 years of relevant experience in a specified complex sales sector or a similarly complex sales role within the last five years.
  • For Executive Territory Account Specialist level: at least 10 years of relevant experience in a specified complex sales sector or a similarly complex sales role within the last five years.
  • For Associate Territory Account Specialist level, applicants with limited prior sales experience are encouraged to apply; qualifying military candidates have 4 or more years of US military service in a leadership capacity.

Nice To Haves

  • Experience across therapeutic groups and disease states, account management strategy, and new product launches.
  • Understanding of patient services, market access, buy and bill, specialty pharmacy, reimbursement, or medical calling on HCPs involving sophisticated products or reimbursement pathways.
  • Experience in the Novartis Sales Internship Program for Associate-level opportunities.
  • Demonstrated leadership in student sports, fraternities, clubs, activities, or other extracurricular activities for Associate-level opportunities.
  • Strong collaboration and cross-functional skills in a matrix environment, with the ability to communicate product or clinical product information effectively.

Responsibilities

  • Navigate and resolve account challenges with effective, tailored solutions.
  • Develop a strategic territory plan aligned with shared priorities, using insights and tactics to drive product demand and support patient outcomes.
  • Partner with territory teammates, field teams, and home-office colleagues to address customer needs and provide access support.
  • Apply knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond to challenges.
  • Use territory data and market trends to identify local insights, support pull-through efforts, and lead customer engagements virtually or in person.
  • Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions to meet customer needs urgently.
  • Provide real-time access support and work with Patient Specialty Services (PSS) to deliver a seamless customer experience.
  • Use digital tools and omni-channel strategies to personalize outreach and engage customers virtually and face to face.

Benefits

  • Health benefits
  • Life benefits
  • Disability benefits
  • 401(k) with company contribution and match
  • Vacation, personal days, holidays, and other leaves
  • Performance-based cash incentive
  • Potential eligibility for annual equity awards, depending on role level
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