Renal / Rare Territory Account Specialist – Washington DC

Novartis•Washington, DC

3d•Remote

About The Position

The Territory Account Specialist (TAS) is a field-based and remote role supporting key accounts in an assigned geography. The TAS serves as the primary point of contact for accounts and Health Care Providers, building relationships, identifying shared priorities, and connecting customers with Novartis resources to improve patient outcomes. The role balances demand generation with strategic account engagement and requires expertise in clinical and account-based selling, access navigation, collaborative problem-solving, team orchestration, and omni-channel engagement. The role is associated with the Renal / Rare territory in Washington, DC. Novartis does not offer relocation support or visa sponsorship for this position. The position may be filled at Associate, Territory, Senior, or Executive level based on experience. It requires travel of 60–80% over a broad geography, including driving and/or flying within the territory. Candidates must live in the territory or within a reasonable daily commuting distance of 50 miles from its border and must have a fully valid and unrestricted driver’s license. Field-role hires must complete initial training, including home study of no more than eight hours per day and forty hours per week. The salary range depends on level: Associate Territory Account Specialist, $81,200–$150,800; Territory Account Specialist, $114,100–$211,900; Senior Territory Account Specialist, $132,300–$245,700; and Executive Territory Account Specialist, $145,600–$270,400 per year. The final salary depends on factors including relevant skills and experience. Compensation includes a performance-based cash incentive and, depending on role level, possible eligibility for annual equity awards. Eligible US-based employees receive health, life, and disability benefits, a 401(k) with company contribution and match, other benefits, and time off including vacation, personal days, holidays, and other leaves.

Requirements

Bachelor’s degree from a four-year college or university.
Experience in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams within the last five years; candidates from other complex sales environments are also welcome.
A track record of consistent high performance and experience navigating and successfully selling to large accounts and key customers.
Self-starter with analytical ability to find, prioritize, and apply relevant information to solve problems for key customers.
Demonstrated ethical leadership and ability to foster ethical behavior and compliance with company policies and laws.
Reside within the territory or within a reasonable daily commuting distance of 50 miles from the territory border.
Ability to travel 60–80% across a broad geography and drive and/or fly within the territory.
Valid, fully unrestricted driver’s license; driving is an essential function of the role.
Associate level: recently separated from the US Military with at least four years of military service in a leadership capacity, or limited prior sales experience.
Territory level: at least two years of relevant experience within the last five years in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors, or a sales role of similar complexity.
Senior level: at least five years of relevant experience within the last five years in the specified sectors or a sales role of similar complexity.
Executive level: at least ten years of relevant experience within the last five years in the specified sectors or a sales role of similar complexity.
Ability to collaborate, work cross-functionally in a matrix environment, and communicate product information; Territory, Senior, and Executive levels require communicating clinical product information.

Nice To Haves

Experience across therapeutic groups, disease states, account management strategy, and new product launches.
Broad understanding of patient services, market access, buy and bill, specialty pharmacy, reimbursement, and/or medical calling on HCPs for a sophisticated product or reimbursement pathway.
Associate level: preferred experience in the two-year Novartis Sales Internship Program.
Associate level: demonstrated leadership in student sports, fraternities, clubs, activities, or other extracurricular activities.

Responsibilities

Navigate and resolve account challenges with effective, tailored solutions.
Develop a strategic territory plan that aligns shared priorities and uses insights and tactics to drive product demand and support patient outcomes.
Proactively partner with territory teammates, field teams, and home-office colleagues to address customer needs and provide access support.
Apply knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond to challenges.
Use territory data and market trends to identify local insights, support pull-through efforts, and lead customer engagements virtually or in person.
Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions to meet customer needs with urgency.
Provide real-time access support and work with Patient Specialty Services (PSS) to ensure a seamless customer experience.
Use digital tools and omni-channel strategies to personalize outreach and engage customers virtually and face-to-face.