Renal / Rare Territory Account Specialist – Houston West

Novartis•Houston, TX

1d•$81,200 - $270,400•Remote

About The Position

This field-based and remote opportunity supports key accounts in an assigned geography. The Territory Account Specialist leads personalized account and Health Care Provider (HCP) engagement, serving as a primary point of contact to build relationships, identify shared priorities, and connect customers with Novartis resources to improve patient outcomes. The role balances demand generation with strategic account engagement and requires expertise in clinical and account-based selling, access navigation, collaborative problem-solving, team orchestration, and omni-channel engagement. The position is based in the Houston West territory. Candidates must reside within the territory or within a reasonable daily commuting distance of 50 miles from its border. Relocation support and visa sponsorship are not available. Travel of 60–80% across a broad geography is required, including driving and/or flying within the territory. Driving is an essential function, and a fully valid and unrestricted driver’s license is required. The position may be filled at a level commensurate with experience, from Associate through Executive Territory Account Specialist. The salary range depends on level: Associate Territory Account Specialist, $81,200–$150,800; Territory Account Specialist, $114,100–$211,900; Senior Territory Account Specialist, $132,300–$245,700; and Executive Territory Account Specialist, $145,600–$270,400 per year. Compensation also includes a performance-based cash incentive and, depending on role level, possible eligibility for annual equity awards. Eligible US-based employees receive health, life and disability benefits, a 401(k) with company contribution and match, and time off including vacation, personal days, holidays, and other leaves.

Requirements

Bachelor’s degree from a four-year college or university.
Experience within the last five years in pharmaceutical, biotech, healthcare, or a similarly structured industry with large, geographically dispersed sales teams; candidates from complex sales environments such as medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B sectors are also welcomed.
Consistent record of high performance and experience navigating and successfully selling to large accounts and key customers.
Self-starter with analytical ability to seek, prioritize, and apply relevant information to solve key customer problems.
Demonstrated ethical leadership and ability to foster ethical behavior and compliance with company policies and laws.
Reside within the territory or within a reasonable daily commuting distance of 50 miles from the territory border.
Ability to travel 60–80% over a broad geography and drive and/or fly within the territory.
Fully valid and unrestricted driver’s license; driving is an essential function of the role.
For Associate level: recently separated from the US Military with at least four years of military service in a leadership capacity, or limited prior sales experience; ability to collaborate cross-functionally in a matrix environment and communicate product information effectively.
For Territory Account Specialist level: at least two years of relevant experience within the last five years in a listed industry or a similarly complex sales role; ability to collaborate cross-functionally in a matrix environment and communicate clinical product information.
For Senior Territory Account Specialist level: at least five years of relevant experience within the last five years in a listed industry or a similarly complex sales role; ability to collaborate cross-functionally in a matrix environment and communicate clinical product information.
For Executive Territory Account Specialist level: at least ten years of relevant experience within the last five years in a listed industry or a similarly complex sales role; ability to collaborate cross-functionally in a matrix environment and communicate clinical product information.
For field roles with a dedicated training period, successfully complete initial training, including home study of no more than eight hours per day and forty hours per week.

Nice To Haves

Experience across therapeutic groups, disease states, account management strategy, and new product launches.
Broad understanding of patient services, market access, buy and bill, specialty pharmacy, reimbursement, and/or medical calling on HCPs regarding sophisticated products or reimbursement pathways.
For Associate level: preferred experience in the two-year Novartis Sales Internship Program.
For Associate level: demonstrated leadership in student sports, fraternities, clubs, activities, or other extracurricular activities.

Responsibilities

Navigate and resolve account challenges with effective, tailored solutions that meet customer needs.
Develop a strategic territory plan aligned with shared priorities, using insights and tactics to drive product demand and support better patient outcomes.
Partner proactively with territory teammates, field teams, and home-office colleagues to address customer needs and provide access support.
Apply knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond to challenges.
Use territory data and market trends to uncover local insights, support pull-through efforts, and lead customer engagements virtually or in person.
Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions to meet customer needs with urgency.
Provide real-time access support and work with Patient Specialty Services (PSS) to ensure a seamless customer experience.
Use digital tools and omni-channel strategies to personalize outreach and engage customers virtually and face-to-face.