Renal / Rare Territory Account Specialist – Houston West

Novartis•Houston, TX

4d•Remote

About The Position

This field-based and remote opportunity supports key accounts in an assigned geography. The Territory Account Specialist serves as a primary point of contact for accounts and Health Care Providers, building relationships, identifying shared priorities, and connecting customers with Novartis resources to help improve patient outcomes. The role balances demand generation with strategic account engagement and requires expertise in clinical and account-based selling, access navigation, collaborative problem-solving, team orchestration, and omni-channel engagement. The position is based in the Houston West territory; candidates must live within the territory or within a reasonable daily commuting distance of 50 miles from its border. Relocation support and visa sponsorship are not offered. The position may be filled at the associate, territory, senior, or executive level, commensurate with experience. The role requires travel of 60–80% across a broad geography and driving and/or flying within the territory. Driving is an essential function, and a fully valid and unrestricted driver’s license is required. The hired employee must complete initial training, including home study of no more than eight hours per day and 40 hours per week. The expected salary range depends on level: Associate Territory Account Specialist, $81,200–$150,800 per year; Territory Account Specialist, $114,100–$211,900 per year; Senior Territory Account Specialist, $132,300–$245,700 per year; and Executive Territory Account Specialist, $145,600–$270,400 per year. The final offer depends on factors such as relevant skills and experience. Compensation includes a performance-based cash incentive and, depending on role level, potential eligibility for annual equity awards. Eligible US-based employees receive health, life, and disability benefits, a 401(k) with company contribution and match, other benefits, and paid time off including vacation, personal days, holidays, and other leaves.

Requirements

Bachelor’s degree from a four-year college or university.
Within the last five years, experience in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams; relevant experience in medical devices, diagnostics, life sciences services, insurance, consumer health, B2B, or similarly complex sales environments is also welcomed.
Demonstrated consistent high performance and experience navigating and successfully selling to large accounts and key customers.
Strong analytical and self-starting skills to identify, prioritize, and apply relevant information to solve key-customer problems.
Demonstrated ethical leadership and ability to foster ethical behavior and compliance with company policies and laws.
Must reside within the territory or within a reasonable daily commuting distance of 50 miles from the territory border.
Ability to travel 60–80% across a broad geography and drive and/or fly within the territory.
Fully valid and unrestricted driver’s license; driving is an essential function of the role.
Associate level: recently separated from the US Military with at least four years of military service in a leadership capacity, or limited prior sales experience; strong collaboration, cross-functional teamwork, and product communication skills.
Territory level: at least two years of experience in a specified relevant industry or sales role of similar complexity within the last five years, with ability to collaborate cross-functionally and communicate clinical product information.
Senior level: at least five years of experience in a specified relevant industry or sales role of similar complexity within the last five years, with ability to collaborate cross-functionally and communicate clinical product information.
Executive level: at least 10 years of experience in a specified relevant industry or sales role of similar complexity within the last five years, with ability to collaborate cross-functionally and communicate clinical product information.
Successfully complete required initial training, including home study limited to eight hours per day and 40 hours per week.

Nice To Haves

Experience across therapeutic groups, disease states, account management strategy, and new product launches.
Broad understanding of patient services, market access, buy-and-bill, specialty pharmacy, reimbursement, and/or medical calling on HCPs for sophisticated products or reimbursement pathways.
Associate-level candidates: prior experience in the two-year Novartis Sales Internship Program.
Associate-level candidates: demonstrated leadership in student sports, fraternities, clubs, activities, or other extracurricular activities.

Responsibilities

Navigate and resolve account challenges with effective, tailored solutions that meet customer needs.
Build a strategic territory plan that aligns shared priorities and uses insights and tactics to drive product demand and support better patient outcomes.
Partner proactively with territory teammates, field teams, and home-office colleagues to address customer needs and provide access support.
Use knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond to challenges.
Use territory data and market trends to identify local insights, support pull-through efforts, and lead customer engagements virtually or in person.
Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions to meet customer needs with urgency.
Deliver real-time access support and work with Patient Specialty Services (PSS) to ensure a seamless customer experience.
Use digital tools and omni-channel strategies to personalize outreach and engage customers virtually and face-to-face.