Renal / Rare Territory Account Specialist – Atlanta North

Novartis•Atlanta, GA

4d•Remote

About The Position

This field-based and remote opportunity supports key accounts in an assigned geography. The Territory Account Specialist (TAS) is the primary point of contact for accounts and health care providers (HCPs), building relationships, identifying shared priorities, and connecting customers with Novartis resources to improve patient outcomes. The role balances demand generation with strategic account engagement, using clinical and account-based selling, access navigation, collaborative problem-solving, team orchestration, and omni-channel engagement. The position is assigned a level commensurate with experience. The role requires residence within the territory or within a reasonable daily commute of 50 miles from its border, and travel of 60–80% across a broad geography. Driving is an essential function, and a fully valid and unrestricted driver’s license is required. The opportunity is field-based and remote; relocation support and visa sponsorship are not available. Initial training may include home study, limited to eight hours per day and 40 hours per week.

Requirements

Bachelor’s degree from a four-year college or university.
Experience in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams within the last five years; candidates from other complex sales environments are also welcomed.
Proven record of consistent high performance and experience navigating and selling to large accounts and key customers.
Analytical, self-starting approach to finding, prioritizing, and applying information to solve key customer problems.
Ethical leadership and ability to foster ethical conduct and compliance with company policies and laws.
Reside within the territory or within a reasonable daily commuting distance of 50 miles from the territory border.
Ability to travel 60–80% across a broad geography and drive and/or fly within the territory.
Valid, fully unrestricted driver’s license; driving is an essential function of the role.
For Territory Account Specialist level: 2+ years of relevant experience within the last five years in a specified industry or similarly complex sales role.
For Senior Territory Account Specialist level: 5+ years of relevant experience within the last five years in a specified industry or similarly complex sales role.
For Executive Territory Account Specialist level: 10+ years of relevant experience within the last five years in a specified industry or similarly complex sales role.

Nice To Haves

Experience across therapeutic groups, disease states, account management strategy, and new product launches.
Broad understanding of patient services, market access, buy-and-bill, specialty pharmacy, reimbursement, and/or medical calling on HCPs for sophisticated products or reimbursement pathways.
Associate-level candidates: recently separated from the U.S. military with 4+ years of military service in a leadership capacity, or limited prior sales experience.
Associate-level candidates: experience in the two-year Novartis Sales Internship Program, or demonstrated leadership in student sports, fraternities, clubs, activities, or other extracurricular activities.
Ability to collaborate and work cross-functionally within a matrix environment and communicate product or clinical product information effectively.

Responsibilities

Navigate and resolve account challenges with effective, tailored solutions.
Develop a strategic territory plan aligned to shared priorities, using insights and tactics to drive product demand and support patient outcomes.
Partner proactively with territory teammates, field teams, and home-office colleagues to address customer needs and provide access support.
Apply knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond to challenges.
Use territory data and market trends to identify local insights, support pull-through efforts, and lead customer engagements virtually or in person.
Facilitate planning sessions with key stakeholders to solve complex challenges and coordinate across functions to meet customer needs with urgency.
Provide real-time access support and work with Patient Specialty Services (PSS) to ensure a seamless customer experience.
Use digital tools and omni-channel strategies to personalize outreach and engage customers virtually and face to face.