Territory Account Representative

MarketSource•Tempe, AZ

About The Position

MarketSource is a sales acceleration company that designs and delivers managed sales and customer experience solutions for B2B and B2C companies. The Territory Account Representative specializes in training and brand advocacy, assisted sales, and visual presence. The role is responsible for a territory and focuses on meeting sales goals, educating consumers and retail sales associates about products, presenting solutions and product demonstrations, and executing client-directed visual presence objectives. The representative travels to assigned retail stores, sometimes visiting multiple stores in one day, and schedules visits according to each store’s business needs. The position also involves training, lead generation, funnel management, coordination with client and vendor partners, and maintaining relationships with client and retail leadership. The representative works independently with limited supervision, maintains program and budget expectations, and supports program leadership with special projects as needed.

Requirements

Experience engaging customers in a national retail environment.
Experience with consumer electronics and other consumer-based products.
Technical aptitude and computer proficiency.
Excellent verbal and written communication skills.
Ability and willingness to build relationships at the retail store level on behalf of MarketSource and its client.
Professional image and business approach; friendly, approachable, energetic, and goal-oriented demeanor.
Ability to provide group training and experience with demonstrations or presentations.
Ability to learn quickly and self-train on client products.
Ability to exercise judgment, demonstrate creativity, and work independently and proactively with limited supervision or instruction.
Positive, flexible, focused, hands-on, can-do approach.
Confidence and professionalism when dealing with consumers, clients, retail partners, and MarketSource leadership.
Ability to analyze and read reports and to recognize, identify, and use products and required directives to complete store visits.
Bachelor’s degree or equivalent work experience preferred.
At least 1–2 years of experience selling industry-related solutions to end users and in customer-facing retail sales.
At least 2 years of experience training retail associates.
Demonstrated success in attaining sales objectives.
Access to the internet for email correspondence and report submissions.
A web-enabled smartphone or tablet running iOS or Android 2.2 or higher, with an active data plan.
Reliable transportation and a valid driver’s license.
Ability to perform tasks that may require prolonged bending, stooping, reaching, twisting, lifting, pushing, pulling, walking, standing, and moving items.
Ability to move around a store, assist customers, and maneuver merchandise when necessary.
Ability to lift up to 20 pounds independently.

Nice To Haves

Retail sales or retail management experience is a plus.

Responsibilities

Consistently attain or exceed monthly quota.
Communicate qualified-opportunity status to program leadership.
Gather information on-site to design or explain products and solutions, then use it to develop solutions that meet customer needs.
Present solutions and designs to end-user customers and provide product demonstrations when needed to help close business.
Travel to assigned stores within the territory, sometimes visiting multiple stores in a day, and create visit schedules based on store business needs.
Develop and facilitate product education and training sessions for the client’s sales channels at regularly scheduled intervals.
Interact with client representatives for training and education, funnel management, sales, and lead generation.
Coordinate with clients and partners about promotions, incentives, performance, and upcoming education or sales opportunities.
Monitor and communicate territory performance metrics, including lead generation and revenue attainment.
Participate in training to maintain subject-matter expertise in the supported product portfolio and attend client training events when appropriate.
Maintain fiscal control within company budget guidelines.
Support program leadership with special projects and related tasks as needed.
Build and maintain effective relationships with client field leadership, vendor field leadership, and associates in the designated region.
Perform additional job duties as assigned.