Account Representative Development - Territory 75S755

Sherwin-Williams•Germantown, TN
•$62,256 - $77,641

About The Position

Account Development Representatives initiate and manage customer relationships and serve as the Company’s point of contact. The role coordinates selling efforts to grow new and incremental sales with a target account list through face-to-face customer calls, phone contacts, and targeted selling events. The representative identifies target accounts in partnership with Sales Representatives, prospects for new business, adds accounts to the target account list, and logs all contacts and calls. The position develops sales and profit growth strategies for key, opportunity, new, and existing customers; builds customer relationships by understanding and supporting their businesses; conducts product demonstrations and sales presentations; generates leads; and visits clients and prospective clients to assess needs or promote products and services. Additional work includes coordinating with stores and marketing programs, promoting company programs, helping determine pricing for quotes and negotiations, preparing sales contracts and reports, maintaining client records, and responding to questions about products, terms, prices, and availability. The position is eligible for performance-based bonus compensation under applicable Company plans. It is also eligible for health benefits, including medical, dental, vision, flexible spending accounts, disability coverage, and retirement and savings benefits. Additional benefits include personal, parental, and medical leave, vacation, and holidays. The job involves customer contact, which may include minors, and access to cash, payment methods, electronic equipment, personal information, merchandise, and other valuables. A criminal-history review may be conducted. Applicants must be willing to work all scheduled hours, which may include evenings and weekends. The role requires retrieving materials from shelves and floor stacks and lifting and carrying up to 50 pounds frequently and up to 70 pounds occasionally, with or without reasonable accommodation.

Requirements

  • Must be at least 18 years of age.
  • Must be legally authorized to work in the country of employment without requiring employment-visa sponsorship now or in the future.
  • Must have a valid, unrestricted driver’s license.
  • High school diploma or comparable certification, such as a GED.
  • At least one year of experience in retail, sales, or customer service.
  • Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation.
  • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 pounds frequently and up to 70 pounds occasionally.

Nice To Haves

  • At least one year of work experience as a Sherwin-Williams Assistant Store or Branch Operations Manager.
  • Previous work experience conducting outside sales calls.
  • At least an associate’s degree in business, sales, or marketing.
  • Previous work experience selling paint and paint-related products.
  • Work experience using timekeeping and/or customer relationship management (CRM) systems.
  • Willingness to relocate for future job opportunities.
  • Ability to read, write, comprehend, and communicate in more than one language, including Spanish.

Responsibilities

  • Coordinate selling efforts to grow new and incremental sales with the target account list, including phone contacts and targeted selling events.
  • Develop strategies to grow sales and profits with key, opportunity, new, and existing customers.
  • Build customer relationships by understanding and supporting customers’ businesses.
  • Conduct product demonstrations to support customer solutions.
  • Develop working relationships with stores to achieve business goals.
  • Generate leads.
  • Help determine pricing schedules for quotes, promotions, and negotiations.
  • Prepare weekly and monthly reports as required.
  • Give sales presentations to prospective clients.
  • Coordinate sales efforts with marketing programs.
  • Understand and promote company programs.
  • Prepare and submit sales contracts for orders.
  • Visit clients and prospective clients to evaluate needs or promote products and services.
  • Maintain client records.
  • Answer client questions about terms, products, prices, and availability.
  • Partner with Sales Representatives on sales calls to identify target accounts and opportunities to deepen business relationships.
  • Prospect for new accounts, add them to the target account list, and log contacts and calls.

Benefits

  • Performance-based bonus, subject to the terms of applicable Company plans.
  • Medical, dental, and vision coverage.
  • Flexible Spending Accounts (FSAs).
  • Disability coverage.
  • Retirement and savings benefits.
  • Personal leave.
  • Paid parental leave.
  • Medical leave.
  • Vacation.
  • Holidays.
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