About The Position

Account Development Representatives initiate and manage customer relationships and serve as the Company’s point of contact. The role coordinates selling efforts to grow new and incremental sales among target accounts through customer visits, phone calls, and targeted selling events. The representative identifies target accounts in partnership with Sales Representatives, prospects for new accounts, and logs customer contacts and calls. The position is eligible for a performance-based bonus under the terms of applicable Company plans. It also offers health and retirement benefits and paid time away from work. The role involves customer contact, which may include minors, and access to cash and payment methods, electronic equipment, personal information, merchandise, and other valuables. A review of criminal history is required to protect the Company, its operations and reputation, and the safety of customers, staff, employees, vendors, contractors, and the public.

Requirements

  • Must be at least 18 years of age.
  • Must be legally authorized to work in the country of employment without now or future sponsorship for an employment work visa.
  • Must have a valid, unrestricted driver’s license.
  • High school diploma or comparable certification, such as a GED.
  • At least one year of experience working in retail, sales, or customer service.
  • Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation.
  • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 pounds frequently and up to 70 pounds occasionally.

Nice To Haves

  • At least one year of work experience as a Sherwin-Williams Assistant Store or Branch Operations Manager.
  • Previous work experience conducting outside sales calls.
  • At least an associate degree in business, sales, or marketing.
  • Previous work experience selling paint and paint-related products.
  • Work experience using timekeeping and/or customer relationship management (CRM) systems.
  • Willingness to relocate for future job opportunities.
  • Ability to read, write, comprehend, and communicate in more than one language, including Spanish.

Responsibilities

  • Coordinate selling efforts to grow new and incremental sales with the target account list.
  • Make phone contacts with target accounts.
  • Organize and execute targeted selling events.
  • Develop strategies to grow sales and profits with key, opportunity, new, and existing customers.
  • Build customer relationships by understanding and supporting customers’ businesses.
  • Conduct product demonstrations to support customer solutions.
  • Develop working relationships with stores to achieve business goals.
  • Generate leads.
  • Help determine pricing schedules for quotes, promotions, and negotiations.
  • Prepare weekly and monthly reports as required.
  • Give sales presentations to prospective clients.
  • Coordinate sales efforts with marketing programs.
  • Understand and promote Company programs.
  • Prepare and submit sales contracts for orders.
  • Visit current and potential clients to evaluate needs or promote products and services.
  • Maintain client records.
  • Answer client questions about terms, products, prices, and availability.

Benefits

  • Performance-based bonus, subject to the terms of applicable Company plans.
  • Health benefits, including medical, dental, and vision coverage.
  • Flexible Spending Accounts (FSAs).
  • Disability coverage.
  • Security, retirement, and savings benefits.
  • Generous time-away-from-work package, including personal leave, paid parental leave, medical leave, vacation, and holidays.
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