Territory Account Manager - Philadelphia North

GSK•Williamsport, PA

5d•Remote

About The Position

ViiV Healthcare is seeking an experienced, results-driven specialty sales professional to serve as a Territory Account Manager on its long-acting HIV Prevention Treatment Sales team. The role focuses on working with healthcare professionals (HCPs) to adopt a new approach to HIV treatment and on delivering results in a fast-paced, complex, launch-oriented environment. The successful candidate will develop strategic business plans with specific, measurable, action-oriented objectives aligned with territory and account goals. Success includes selling to HCPs, servicing their accounts, and supporting ViiV Healthcare’s mission to leave no person with HIV behind. The role operates within an integrated account management framework to help set up and deliver a buy-and-bill treatment model. The Territory Account Manager will identify and develop business opportunities, understand the clinical, organizational, and financial needs of target accounts, and tailor plans to help HCPs scale treatment to reach more patients. The position requires close collaboration with cross-functional colleagues, exceptional customer service, and adaptable execution against performance goals. The role also requires compliance with relevant regulatory guidelines and conduct consistent with ViiV’s culture and values. Domestic travel may be required, including overnight travel, with most work time spent in the market.

Requirements

BA/BS degree.
At least 5 years of pharmaceutical sales experience.
At least 3 years of specialty experience.
Ability to travel domestically as necessary, potentially including overnight travel; most time will be spent in the market.
Valid driver’s license.

Nice To Haves

Degree in Business, Marketing, or Life Sciences.
Strong planning and organization skills, analytical ability, business acumen, decision-making ability, and problem-solving skills.
Experience influencing and collaborating cross-functionally in a matrixed environment.
Excellent written and oral communication skills.
Sales success in complex market access coverage situations.
Experience working with HCPs to procure, manage, and administer cold-chain treatment products.
Knowledge of HIV treatment and/or prevention markets.
Spanish bilingual ability; preferred but not required.
Experience partnering cross-functionally within an integrated account team model that includes multiple field-based team members.

Responsibilities

Identify, target, and win new business by influencing HCPs to adopt a new approach to HIV treatment.
Engage HCPs, nurses, staff, and administrators to understand clinical, organizational, and financial challenges and opportunities within target accounts.
Use data analytics, business acumen, and market expertise to identify high-priority prospects.
Prepare and execute business plans tailored to customer needs and designed to help HCPs scale their treatment models to reach more patients.
Coordinate and partner with cross-functional colleagues, including Clinical Nurse Educators and Field Reimbursement Managers, to deliver an integrated product experience.
Maintain a portfolio-based selling mindset and communicate internally to support a cohesive, integrated customer experience.
Provide proactive customer service by anticipating and addressing HCP problems, needs, and requests.
Deliver and adapt execution plans to achieve performance goals using KPIs, scaling successful approaches, and business problem-solving.
Develop and foster relationships with influential customers and thought leaders.
Act consistently with ViiV’s culture, expectations, and values; embrace ambiguity in a launch environment and learn from setbacks.
Escalate issues and risks when needed, speak up, and follow key compliance and regulatory guidelines.