Territory Account Manager - North Chicago, IL

Heartflow•North Chicago, IL
•Remote

About The Position

Heartflow is a medical technology company focused on improving the diagnosis and management of coronary artery disease through AI-driven, non-invasive cardiac testing. Its products support clinicians in identifying coronary stenoses, assessing blood flow, and characterizing coronary atherosclerosis. Heartflow products have been used for more than 750,000 patients worldwide. The Territory Account Manager (TAM) represents Heartflow in a designated geographic region and helps customers succeed with its cardiovascular diagnostic technology. The role drives adoption through referring physician networks and supports, educates, and provides solutions to customers to build satisfaction. It is customer-facing, with regular engagement with cardiologists, primary care physicians, nurse practitioners, and other healthcare professionals. The role expects approximately 20–25% travel from a home office. The TAM develops and executes business development plans for strategic accounts, working with account stakeholders and Heartflow colleagues to grow adoption of a cCTA and FFRct clinical pathway. Success is assessed through quota achievement, cCTA growth, and FFRct penetration and case growth in assigned accounts. The position offers a base compensation of $125,000 and is eligible for variable or commission compensation, with total target compensation of $200,000.

Requirements

  • A four-year degree and at least 5 years of related sales or clinical experience, or a two-year degree and at least 7 years of related sales or clinical experience.
  • Proven sales skills and a track record of sales achievement.
  • Ability to build relationships with account stakeholders and drive awareness, referrals, and adoption.
  • Ability to learn clinical and technical information quickly and communicate it to customers.
  • Ability to explain medical technologies to referring physicians and other healthcare professionals.
  • Self-motivated, with the ability to initiate, organize, and complete projects.
  • Strong problem-solving ability, especially under pressure, and a strong work ethic.
  • Ability to work effectively in cross-functional teams and with customers from varied technical and clinical backgrounds.
  • Excellent verbal and written communication skills and professional etiquette.
  • Approximately 20–25% travel from a home office.

Nice To Haves

  • Experience building and supporting strong clinical programs.
  • Knowledge of cardiac patient pathways and diagnostic technology.
  • Experience with Salesforce.com or a similar CRM.
  • A degree in Science, Medical, Business, Marketing, or a Technical field.
  • Prior experience in medical devices, cardiology pharmaceuticals, cardiology radiopharmaceuticals, hospitals, or medical software.
  • Experience introducing new cardiovascular technologies into hospitals.

Responsibilities

  • Drive growth and adoption of a cCTA and FFRct clinical pathway within key strategic Heartflow accounts.
  • Develop and execute business development plans in collaboration with account stakeholders.
  • Coordinate cross-functional collaboration and resources across Heartflow, including Territory Sales Managers, Marketing, Market Access, CT Apps, Product Development, and Clinical teams.
  • Develop customer programs, including leadership and physician mentor involvement, dinner programs, VIP visits, CT Pathway roadshows, and referring physician office meetings.
  • Build and maintain relationships with referring physicians and other key clinical and administrative stakeholders.
  • Educate customers on Heartflow’s value proposition through presentations and discussions with referring physicians.
  • Promote Heartflow and build customer advocacy.
  • Increase Heartflow usage in assigned strategic accounts and meet or exceed account quotas.
  • Grow cCTA use through conversion of non-invasive tests and increase FFRct penetration and case growth over baseline.
  • Coordinate field and headquarters resources to support customers and execute program development plans, sales, marketing, education, and training.
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