Allergy Territory Account Specialist – Chicago, IL- South

Novartis•Chicago, IL

3d•Remote

About The Position

This field-based and remote role supports key accounts in an assigned geography. The Territory Account Specialist (TAS) serves as the primary point of contact for accounts and health care providers (HCPs), developing tailored customer experiences, building relationships, identifying shared priorities, and connecting customers with Novartis resources to improve patient outcomes. The role balances demand generation with strategic account engagement through clinical and account-based selling, access navigation, collaborative problem-solving, team coordination, and omnichannel engagement. The role is based in the Chicago, Illinois South territory. Candidates must already be able to access the location; relocation support and visa sponsorship are not available. The position may be filled at a level commensurate with experience, from Associate through Executive Territory Account Specialist. Extensive territory travel is required, and driving is an essential function. The role includes initial training, including home study limited to eight hours per day and forty hours per week. Compensation varies by level. The salary range specifically listed for this posting is $119,700 to $222,300 per year. Eligible US employees receive health, life, and disability benefits, a 401(k) with company contribution and match, and paid time off including vacation, personal days, holidays, and other leaves. Compensation also includes a performance-based cash incentive; depending on role level, employees may be eligible for annual equity awards.

Requirements

Bachelor’s degree from a four-year college or university.
Experience within the last five years in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams; candidates from other complex sales environments may also qualify.
Proven track record of consistent high performance and experience navigating and selling to large accounts and key customers.
Self-starter with analytical ability to find, prioritize, and apply information to solve problems for key customers.
Demonstrated ethical leadership and ability to foster ethical behavior and compliance with company policies and laws.
Must reside within the territory or within a reasonable daily commuting distance of 50 miles from the territory border.
Ability to travel 60–80% across a broad geography and drive and/or fly within the territory.
Valid, fully unrestricted driver’s license; driving is an essential function of the role.
For Territory Account Specialist level: at least two years of relevant experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors, or a similarly complex sales role within the last five years.
For Senior Territory Account Specialist level: at least five years of relevant experience in the listed industries or a similarly complex sales role within the last five years.
For Executive Territory Account Specialist level: at least ten years of relevant experience in the listed industries or a similarly complex sales role within the last five years.
For Associate Territory Account Specialist level: recently separated from the US Military with at least four years of military service in a leadership capacity, or limited prior sales experience; strong collaboration, cross-functional work, and product communication abilities are expected.

Nice To Haves

Experience across therapeutic groups, disease states, account management strategy, and new product launches.
Broad understanding of patient services, market access, buy-and-bill, specialty pharmacy, reimbursement, and/or medical calling on HCPs involving sophisticated products or reimbursement pathways.
For Associate level, preferred experience in the two-year Novartis Sales Internship Program or demonstrated leadership in student sports, fraternities, clubs, activities, or other extracurricular activities.
Ability to collaborate across a matrix organization and communicate clinical product information.

Responsibilities

Navigate and resolve account challenges with effective, tailored solutions to meet customer needs.
Build a strategic territory plan that aligns shared priorities and uses insights and tactics to drive product demand and support patient outcomes.
Partner proactively with territory teammates, field teams, and home-office colleagues to address customer needs and provide access support.
Apply knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond to challenges.
Use territory data and market trends to uncover local insights, support pull-through efforts, and lead customer engagements virtually or in person.
Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions to meet customer needs with urgency.
Provide real-time access support and work with Patient Specialty Services (PSS) to ensure a seamless customer experience.
Use digital tools and omnichannel strategies to personalize outreach and engage customers in virtual and face-to-face settings.