Allergy Territory Account Specialist – Chicago, IL- South

Novartis•Chicago, IL

4d•$77,000 - $245,700•Remote

About The Position

This is a field-based and remote opportunity supporting key accounts in an assigned geography. The Territory Account Specialist serves as the primary point of contact for accounts and health care providers, building relationships, identifying shared priorities, and connecting customers with Novartis resources to improve patient outcomes. The role balances demand generation with strategic account engagement and requires expertise in clinical and account-based selling, access navigation, collaborative problem-solving, team coordination, and omni-channel engagement. The position is based in the Chicago, Illinois–South territory; the employee must reside within the territory or within a reasonable daily commuting distance of 50 miles from its border. Relocation support and visa sponsorship are not available. Travel of 60–80% across a broad geography is required, including driving and/or flying within the territory. Driving is an essential function and requires a fully valid, unrestricted driver’s license. The hired individual must successfully complete initial training, including home study of no more than eight hours per day and 40 hours per week.

Requirements

Bachelor’s degree from a four-year college or university.
Experience within the last five years in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams; candidates from complex sales environments such as medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B may also qualify.
A consistent record of high performance and experience navigating and selling to large accounts and key customers.
Self-starter with analytical ability to find, prioritize, and apply relevant information to solve key-customer problems.
Ethical leadership and ability to foster ethical behavior and compliance with company policies and laws.
Residence within the territory or within a reasonable daily commuting distance of 50 miles from the territory border.
Ability to travel 60–80% across a broad geography and drive and/or fly within the territory.
Fully valid and unrestricted driver’s license; driving is an essential function of the role.
For Territory Account Specialist level: at least 2 years of relevant experience within the last five years in the listed industries or a sales role of similar complexity; ability to collaborate cross-functionally in a matrix environment and communicate clinical product information.
For Senior Territory Account Specialist level: at least 5 years of relevant experience within the last five years in the listed industries or a sales role of similar complexity; ability to collaborate cross-functionally in a matrix environment and communicate clinical product information.
For Executive Territory Account Specialist level: at least 10 years of relevant experience within the last five years in the listed industries or a sales role of similar complexity; ability to collaborate cross-functionally in a matrix environment and communicate clinical product information.
For Associate Territory Account Specialist level: recently separated from the US Military with at least 4 years of military service in a leadership capacity, or limited prior sales experience; strong collaboration, cross-functional communication, and product-information communication skills.

Nice To Haves

Experience across therapeutic groups and disease states, account management strategy, and new product launches.
Broad understanding of patient services, market access, buy and bill, specialty pharmacy, reimbursement, and/or medical calling on health care providers for products with sophisticated reimbursement pathways.
For Associate Territory Account Specialist level: experience in the two-year Novartis Sales Internship Program and demonstrated leadership in student sports, fraternities, clubs, activities, or other extracurricular activities.

Responsibilities

Navigate and resolve account challenges with effective, tailored solutions that meet customer needs.
Develop a strategic territory plan aligned with shared priorities, using insights and tactics to drive product demand and support better patient outcomes.
Partner proactively with territory teammates, field teams, and home-office colleagues to address customer needs and provide access support.
Apply knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond to challenges.
Use territory data and market trends to uncover local insights, support pull-through efforts, and lead impactful virtual or in-person customer engagements.
Facilitate planning sessions with key stakeholders to address complex challenges and collaborate across functions to meet customer needs with urgency.
Provide real-time access support and work closely with Patient Specialty Services (PSS) to deliver a seamless customer experience.
Use digital tools and omni-channel strategies to personalize outreach and engage customers virtually and face-to-face.