Allergy Territory Account Specialist – Chicago, IL- South

Novartis•Chicago, IL

3d•Remote

About The Position

This field-based and remote role supports key accounts in an assigned geography. The Territory Account Specialist leads personalized account and Health Care Provider (HCP) engagement, serving as the primary point of contact to build relationships, identify shared priorities, and connect customers with Novartis resources to improve patient outcomes. The role balances demand generation with strategic account engagement, using clinical and account-based selling, access navigation, collaborative problem-solving, team coordination, and omni-channel engagement. The role is based in the Chicago, Illinois south territory; the candidate must reside within the territory or within a reasonable daily commuting distance of 50 miles from its border. The position requires travel of 60–80% across a broad geography and driving and/or flying within the territory. Novartis does not offer relocation support or visa sponsorship for this role. The position may be filled at an associate, territory, senior, or executive level commensurate with experience.

Requirements

Bachelor’s degree from a four-year college or university.
Within the last five years, experience in pharmaceutical, biotech, healthcare, or a similarly structured industry with large, geographically dispersed sales teams; experience in medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B sectors is also welcomed.
Proven record of consistent high performance and experience navigating and successfully selling to large accounts and key customers.
Analytical, self-starting approach to finding, prioritizing, and applying relevant information to solve key customer problems.
Demonstrated ethical leadership and ability to foster ethical behavior and compliance with company policies and laws.
Must reside within the territory or within a reasonable daily commuting distance of 50 miles from the territory border.
Ability to travel 60–80% over a broad geography and drive and/or fly within the territory.
Valid, fully unrestricted driver’s license; driving is an essential function of the role.
Associate level: applicants with limited prior sales experience may apply; alternatively, recently separated US military applicants should have at least four years of military service in a leadership capacity.
Territory level: at least two years of relevant experience within the last five years in a listed or similarly complex sales role.
Senior level: at least five years of relevant experience within the last five years in a listed or similarly complex sales role.
Executive level: at least ten years of relevant experience within the last five years in a listed or similarly complex sales role.
At territory, senior, and executive levels, strong collaboration and cross-functional skills in a matrix environment and ability to communicate clinical product information.

Nice To Haves

Experience across therapeutic groups and disease states, account management strategy, and new product launches.
Broad understanding of patient services, market access, buy-and-bill, specialty pharmacy, reimbursement, and/or medical calling on HCPs for sophisticated products or reimbursement pathways.
For associate-level candidates, experience in Novartis’s two-year Sales Internship Program is preferred.
For associate-level candidates, demonstrated leadership in student sports, fraternities, clubs, activities, or other extracurricular activities is preferred.

Responsibilities

Navigate and resolve account challenges with effective, tailored solutions.
Build a strategic territory plan that aligns shared priorities and applies insights and tactics to drive product demand and support patient outcomes.
Partner proactively with territory teammates, field teams, and home-office colleagues to address customer needs and provide access support.
Use knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond to challenges.
Analyze territory data and market trends to uncover local insights, support pull-through efforts, and lead customer engagements virtually or in person.
Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions to meet customer needs with urgency.
Provide real-time access support and work with Patient Specialty Services (PSS) to ensure a seamless customer experience.
Use digital tools and omni-channel strategies to personalize outreach and engage customers virtually and face-to-face.